POPS Collection Balances
Collection balances can be displayed in the POPS Portal.
- Collection Payments cannot be made through the POPS Portal.
- Payments can be still be made on non-Collections balances when there is a Collection balance.
- Show Collections must be enabled in the POPS Group for the Collections panel to show in the POPS Portal.
Mirror the Patient Experience
The Collection Balance panel is on the Account page.
- The phone number provided will be pulled from the Footer Number that is setup in the POPS Group.
Learn More
Related Articles
POPS Groups
POPS Groups A Group is used to define branding and options that determine the Patient experience when using POPS. Once a database has been prepared to use POPS, you can create POPS Groups. When a Group has been established, the Client and Support ...POPS Session Usage Report
The Session Usage Report can be accessed from 2 places within the System: POPS Management Admin > POPS Management > Session Usage Reports Dashboard Reports > Session Usage Use Session Usage to Report on Patient activity within a POPS session. ...POPS FAQs/Troubleshooting
POPS FAQs Does POPS send Receipts via Email or Text after a Payment is made? POPS can send Receipts via email if the option is selected in POPS Management. How can a Patient manually print a POPS Receipt? On the POPS Account Dashboard, select the ...Add a Collection Agency
Add a Collection Agency You must add a Collection Agency before working your Pre-Collections and Collections Lists. On the Libraries Dashboard, select the Insurances button. Select the Add Insurance button. For Type, select Collection Agency (CA) ...POPS Statements
POPS Statements Statement History can be viewed in POPS. Select the Statements link. A list of Statements by Due Date will display. By default, all Statements, Paid and Unpaid, will be listed. Note: The Date is the Due Date for Payment. Select Hide ...