- Collection Payments cannot be made through the POPS Portal.
- Payments can still be made on non-Collections balances when there is a Collection balance.
- Show Collections must be enabled in the POPS Group for the Collections panel to show in the POPS Portal.

Mirror the Patient Experience
The Collection Balance panel is on the Account page.
- The phone number provided will be pulled from the Footer Number that is setup in the POPS Group.

Learn More