Pre-Collections is a process that allows a practice to manually or automatically queue Encounters to review for possible referral to Collections.
If all of the Patients' Encounters under a Guarantor are in Pre-Collections, the Guarantor will not receive a Statement.
Adding an Encounter to Collections removes it from your A/R whether it is sent to internal Collections or an outside Collection Agency. There are 3 options for sending Encounters to Collections. Learn more at Place an Encounter in Collections.
Add a Collection Agency to the Insurance Library before working your Pre-Collections and Collections Lists.