POPS Overview

POPS Overview

POPS Overview

Patient Online Payments and Scheduling (POPS) and QuickPay 

This is a Premium Add-on Feature. Contact Sales for more information.

POPS is a Payment Portal providing full integration into the System for real-time balance viewing and effortless posting of Payments that are made through the portal. Patients can also view Payment and Service History.

Since POPS processes Credit/Debit Card Payments, the use of POPS requires the implementation of an integrated credit card processor. Contact Sales for more information.

Payment links are sent to the Patients by email or text. QR Codes and Payment URLs can also be added to paper Statements so Patients that prefer paper have options to pay online. Patients can also choose to use the QuickPay feature, which is a single screen requiring no authentication, or they can request a multi-factor authentication code to access the full portal.

         

Traditional Patient Billing vs Automated Patient Billing

Improve your A/R cycle and collect Revenue immediately and continuously.

Traditional Patient Billing:

Patient Visit > Statement batched and sent at the end of the week/month > Statement Mailed to Patient > Patient receives in 7-10 days.

Automated Patient Billing:

Patient Visit > Automatic Balance Notification is delivered instantly > Payments are automatically posted in the PM System > Collect Revenue around-the-clock > Reminders are automatically sent based on your settings.

POPS Balance Calculations

  • Current Balance: Reflects the current Patient Balance, taking into account any recent Payments or Charges.
  • Always greater than or equal to the Amount Due.
  • Statement Balance: The Balance that appears on the most recent Statement.
  • Amount Due: The remaining Balance on the most recent Statement.

Direct Patient Scheduling is coming soon.

Learn More



    • Related Articles

    • POPS Statements

      POPS Statements Statement History can be viewed in POPS. Select the Statements link. List of Statements. The Statements by default list all Statements, Paid and UnPaid. Select Hide Paid Statements link only to show Statements with outstanding ...

    • POPS Receipts

      POPS Receipts Each time the Patient makes a Payment on POPS, by mail, or in the office, a Receipt is created and displayed on POPS. Receipt History Select the Receipts link on the upper right to display a list of Receipts The Date of the Payment & ...

    • POPS QuickPay

      POPS QuickPay Use QuickPay to make a Patient Payment without the detail of the Full POPS Portal. To mirror the POPS Patient Experience, access QuickPay by using the POPS link in the Balance panel on the Patient Dashboard. QuickPay can be accessed by ...

    • POPS Collection Balances

      Collection balances can be displayed in the POPS Portal. Collection Payments cannot be made through the POPS Portal. Payments can be still be made on non-Collections balances when there is a Collection balance. Show Collections must be enabled in the ...

    • POPS Groups

      A Group is used to define branding and options that determine the Patient experience when using POPS. Once a database has been prepared to use POPS, you can start creating POPS Groups. When a Group has been established, the Client and Support Users ...