Balance Notifications Queue
Notification Queue
When Statements are uploaded, the Notifications are loaded into the Notification Queue. Future Notifications that will be sent can be found in several locations. For Admin Users, the Notifications are accessible through the Notification Queue link in Modify Statement Profiles. Other locations:
Statement Management Dashboard
Statement Batch Dashboard
Admin > Statement Profiles > Notification Queue
Statements > Statements Management Dashboard > All Notifications
Statements > Statements Management Dashboard > select the Batch number > Notifications button
Notification Status/History
For troubleshooting, the Current Status and the Status History columns are helpful in determining which Message was used at the time the Notification was sent. Keep in mind the message and delivery will always be based on the highest Dunning Level.
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