POPS: Mirror the Patient Experience
POPS is a service used for the improved delivery and management of Patient Balances.
- The POPS Patient Portal can be used by the Patient to make Patient Payments and view Balances and Statement History.
You can mirror the Patient experience by accessing POPS in the PM System.
- Example: When a Patient calls and has a question about QuickPay and/or the POPS screens, you will be able to see the same screen that the Patient is viewing.
Access POPS
Access QuickPay and the Full POPS Portal using the POPS link in the Balance panel on the Patient Dashboard.
Access QuickPay or Full POPS Portal
- Select the Group.
- Select the Guarantor if it is not already chosen.
- For QuickPay, select the checkbox for Simulate QuickPay
- For the Full Portal view, leave the checkbox unchecked.
- Select Sign In[F2] button.
Generate a QR Code for the Patient
If a Patient wants to make a Payment using a QR code, it can be generated while the Patient is in the office.
- Select the Generate QR Code button.
- The Patient can scan the QR code from your screen, and make a Payment via POPS.
- The link will expire.
POPS Pay/QuickPay
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