A POPS Payment can be made in the Full Portal or using QuickPay from a link or QR Code.

1. Select Pay or the Pay Now link in the Full Portal to navigate to the Make your Payment screen.

• In QuickPay, you will land on the Make your Payment screen.

2. Payment Amount: Select the radio button for one of the following:

• Current Balance: This is the Balance on the last Statement plus Patient balances after the Statement was run minus any Payments made on the last Statement.
• Amount Due: This is the amount that is due on the last Statement minus any Payments made since the last Statement and before the next Statement.
• Other Amount: Enter your own Amount.

3. Select the Next button.

4. Select your Payment Method.

• Apple Pay

• The Apple Pay option will only display as a Payment option if:

• It has been set up to use.
• The User is on an IOS device, such as an iPhone or Mac, and is accessing the Portal from a Safari Browser.
• There are no split Payments to multiple Facilities or Providers.

• Google Pay
• Credit Card

5. After the Payment Method is chosen, select the Next button.

Payment Methods

Credit Card Payment

1. Select Credit Card for Payment Method.
2. Select Next.

3. Select an already existing Credit Card.

• OR Enter a New Card

• Enter the Credit Card Information

4. Select the Store Card for Future Use checkbox to make the card available in the future.

• Since the Credit Card information is not stored in the System, you cannot edit it.

• After storing the card, only the last 4 digits of the card number are visible.

• If the Expiration Date or CVV has changed, a new Credit Card must be added.
• Only active Credit Cards will be available here.

5. Select Pay.

Payment Receipt

If the Payment was successful, the Guarantor will receive an on-screen Receipt with the ability to Print it.

• If an email address was entered, the Guarantor will receive a Receipt via email.
  
• Note: The Guarantor will only receive the Receipt via email if the POPS Management checkbox Email Receipt is checked.

Payment Failed

If the Payment failed, this screen will display.

Google Pay and Apple Pay

Utilizing Google Pay and Apple Pay within the POPS Portal requires a different setup than Google Pay and Apple Pay through a physical Credit Card Terminal.

Google Pay and Apple Pay serve as digital wallets for Patients/Guarantors to make Payments in POPS without entering additional Credit Card information.

• Google Pay and Apple Pay must be activated in POPS Management.
• The Guarantor/Patient must have a credit/debit card set up on the Apple Pay App.
• Google Pay gives the option to enter a credit/debit card if one has not already been set up on the Google Pay App.

Google Pay

1. Follow the instructions to Make a Payment and select Google Pay.

2. Select the Pay with  Pay button.

• A pop-up from pay.google.com will display.

3. Select your Google Account.

• Skip to Step 5 if you already have a credit/debit card set up for Google Pay.

4. If you do not have a credit/debit set up in Google Play, the Complete your Purchase pop-up will display.

• On the Complete your Purchase pop-up, select Continue.
• Enter your Credit/Debit card information on the next pop-up.
• Select Save card.

5. Select a Payment Method.
6. Select Continue.

Apple Pay

1. Follow the instructions to Make a Payment and select Apple Pay.
2. Select Next.

3. Select the  Pay button.

4. Select the Payment Method.
5. Follow the prompts on your mobile device or your computer.

Learn More

POPS Overview

POPS: Full Patient Portal

POPS Pay

Apple Pay

Google Pay

Credit Card Payment

POPS Reports

POPS Setup