A POPS Payment can be made in the Full Portal or using QuickPay from a link or QR Code.
- Select Pay or the Pay Now link in the Full Portal to navigate to the Make your Payment screen.
- In QuickPay, you will land on the Make your Payment screen.
![](https://dxjhdfl8ofa1d.cloudfront.net/POPS/POPS+Pay-QuickPay/Pay-QuickPay1a.png)
- Payment Amount: Select the radio button for one of the following:
- Current Balance: This is the Balance on the last Statement plus Patient balances after the Statement was run minus any Payments made on the last Statement.
- Amount Due: This is the amount that is due on the last Statement minus any Payments made since the last Statement and before the next Statement.
- Other Amount: Enter your own Amount.
- Select the Next button.
![](https://dxjhdfl8ofa1d.cloudfront.net/POPS/POPS+Pay-QuickPay/Pay-QuickPay2-3.png)
- Select your Payment Method.
- The Apple Pay option will only display as a Payment option if:
- It has been set up to use.
- The User is on an IOS device, such as an iPhone or Mac, and is accessing the Portal from a Safari Browser.
- There are no split Payments to multiple Facilities or Providers.
- After the Payment Method is chosen, select the Next button.
![](https://dxjhdfl8ofa1d.cloudfront.net/POPS/POPS+Pay4-5.png)
Payment Methods
Credit Card Payment
- Select Credit Card for Payment Method.
- Select Next.
![](https://dxjhdfl8ofa1d.cloudfront.net/POPS/POPS+Pay4-5.png)
- Select an already existing Credit Card.
- Enter the Credit Card Information
- Select the Store Card for Future Use checkbox to make the card available in the future.
- Since the Credit Card information is not stored in the System, you cannot edit it.
- After storing the card, only the last 4 digits of the card number are visible.
- If the Expiration Date or CVV has changed, a new Credit Card must be added.
- Only active Credit Cards will be available here.
- Select Pay.
![](https://dxjhdfl8ofa1d.cloudfront.net/POPS/POPS+Credit+Card+Payment3.png)
![](https://dxjhdfl8ofa1d.cloudfront.net/POPS/POPS+Credit+Card+Payment4-5.png)
Payment Receipt
If the Payment was successful, the Guarantor will receive an on-screen Receipt with the ability to Print it.
- If an email address was entered, the Guarantor will receive a Receipt via email.
![](https://dxjhdfl8ofa1d.cloudfront.net/POPS/POPS+Receipt+Successful+Payment.png)
Payment Failed
If the Payment failed, this screen will display.
![](https://support.pmhelpcenter.com/galleryDocuments/edbsn85da649ace263e5a30d4fd09853ae69846260449b596374b0d0c2e787e6a41c6cfc4ad7af7c8f3d7801d4ed21222bfb4?inline=true)
Google Pay and Apple Pay
Utilizing Google Pay and Apple Pay within the POPS Portal requires a different setup than Google Pay and Apple Pay through a physical Credit Card Terminal.Google Pay and Apple Pay serve as digital wallets for Patients/Guarantors to make Payments in POPS without entering additional Credit Card information.
- Google Pay and Apple Pay must be activated in POPS Management.
- The Guarantor/Patient must have a credit/debit card set up on the Apple Pay App.
- Google Pay gives the option to enter a credit/debit card if one has not already been set up on the Google Pay App.
Google Pay
- Follow the instructions to Make a Payment and select Google Pay.
![](https://support.pmhelpcenter.com/galleryDocuments/edbsn5b079e28dd2e5f6b9f80d9deaa34da2fd55311a9a2c507f1cc2a9e271fd511e3ce9f60ebf4b7d7507169161172ec46cf?inline=true)
- Select the Pay with
Pay button.
- A pop-up from pay.google.com will display.
![](https://support.pmhelpcenter.com/galleryDocuments/edbsn5b079e28dd2e5f6b9f80d9deaa34da2f2eeae5a74b821cce54d5314fa773bef0f27eb2d638cd76b4e95e315fe91431f3?inline=true)
- Select your Google Account.
- Skip to Step 5 if you already have a credit/debit card set up for Google Pay.
- If you do not have a credit/debit set up in Google Play, the Complete your Purchase pop-up will display.
- On the Complete your Purchase pop-up, select Continue.
- Enter your Credit/Debit card information on the next pop-up.
- Select Save card.
- Select a Payment Method.
- Select Continue.
![](https://support.pmhelpcenter.com/galleryDocuments/edbsn44d653fcb04079e040110ea4b4d12f5092554dc325152fbe41a856b0b6363a7d926960891c2a0ed1d8e2991b3f413596?inline=true)
Apple Pay
- Follow the instructions to Make a Payment and select Apple Pay.
- Select Next.
![](https://support.pmhelpcenter.com/galleryDocuments/edbsn5b079e28dd2e5f6b9f80d9deaa34da2f61041091a1af404201c950e4268fd4ddce895c9b9854f750328574c1ffc4063b?inline=true)
- Select the
Pay button.
![](https://support.pmhelpcenter.com/galleryDocuments/edbsn7d998eb6cbd8d07c332d8757074b34787422c45ac71ce71b54b177a34eb1bb6a3968c31850d88f68222d4fae55602919?inline=true)
- Select the Payment Method.
- Follow the prompts on your mobile device or your computer.
![](https://support.pmhelpcenter.com/galleryDocuments/edbsn4ae6e646e52daf37146f7cd7c3d348fbfcb42017a5a87492ced06470895c6f2e84970bf91361b267406db60fcc89f0d0?inline=true)
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