
Notes
Notes and Alerts have been greatly enhanced. Category has replaced Type and Classification. New features include: Snooze-able Alerts, Effective/Expiration dates, attach to multiple Encounters, Hide-able System Notes, Archive (new User permission), and additional filters for searching across Patients.
Database and Administration
Parent Databases can now link their Libraries to a Child Database to ensure that the same records are present in both Databases.
Administration
More Actions have been added to Charge Management. This will simplify the process of adding, modifying, or replacing information on a Claim and/or Encounter.
Learn More: Charge Management Actions
Calendar/Scheduling and Notifications
On the Calendar Tab: Manage, you can use the Manage Appointment button to update Appointment Statuses in bulk and send Notifications to all affected Patients.
See Appointment Update Reminders below for more information.
Learn More: Calendar Tab Navigation
User Maintenance
A Patient Access Permissions panel has been added to User Maintenance to allow User access to Patients by Facility.
Learn More: Add or Modify a User
User Maintenance
To best ensure the safety of your data, Two-Factor Authentication is now required for all Users. This will become enforced when a user resets their password.
Learn More: Two-Factor Authentication | Add or Modify a User
Background and Text Color options have been added to the Transaction Codes Library to help identify specific Transactions more easily.
Learn More: Add/Modify/Delete Transaction Codes
If the Patient's Relationship to the Guarantor is Child, the Copy from Patient checkbox will now copy the following fields: Address, Phone Numbers, and Email address.
Learn More: Add/Register a New Patient
A Rules button has been added to the Payment Plan screen to auto-calculate the maximum number of Payments allowed.
Learn More: Payment Plan Rules
A checkbox has been added to the Patient Payment Receipts screen, allowing users to treat unapplied amounts as Pre-Payments and remove them from the statement balance calculation. Additionally, an expected Date of Service (DOS) can be specified.
Learn More: Pre-Payments
A Post/Do Not Post Provider Level Adjustment option has been added to the Job Scheduler when Applying ERAs.
Learn More: Apply ERAs Using the Job Scheduler
Charges / System Setting
A new system setting, Admin > System Settings > Charges > LINKMULTIPLEAPPOINTMENTS, enables the Link Appointment popup to display when editing a Charge, even if an Appointment is already associated.
Learn More: LINKMULTIPLEAPPONTMENTS
Patient Outreach
Advanced voice options have been added to Voice Templates to increase the customizability of Voice Templates.
Learn More: Message Templates for Appointment Reminders and Recalls
Send Immediate Appointment Reminders
Immediate Appointment Reminders can be sent from the Patient Appointments panel on the Patient Dashboard from the Patient Appointment screen.
Learn More: Appointment Update Reminders | Appointment Reminder Overview
Appointment Update Reminders
Appointment Update Reminders can be sent immediately:
Learn More: Appointment Update Reminders | Appointment Reminder Overview
Appointment Scheduled Confirmation
A new Delivery Timing option (When Scheduled) was added to allow a Reminder to be sent as soon as an Appointment is scheduled to support Booking Confirmation workflows.
Learn More: Send Booking Confirmations | Appointment/Recall Reminder Sets
A Message Templates button has been added to Statement Balance Notifications to view, add, or modify Message Templates.
Learn More:
The Phonetic Spelling of a Provider's name can be added to Voice Reminders to ensure the Provider's name is being correctly pronounced.
Learn More: Billing/Rendering Providers