Patient FAQs

Patient FAQs

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    • FAQs Overview

      Anesthesia Billing FAQs Charge FAQs Demographic FAQs Eligibility FAQs Encounter/Visit FAQs Encounter by Status FAQs ERA FAQs Form and Superbill FAQs iDology Direct Scanning FAQs Job Scheduler FAQs Patient FAQs Payment FAQs Permission FAQs and ...
    • Reporting FAQs

      Reporting FAQs What is the difference between Contains and Includes when Filtering? Contains: Looks at any part of the value. Example: A Patient has the last name Shoemaker. The Last Name Contains = "Shoe" Filter will pull the Patient last name ...
    • Patient Search

      Search for patients and access patient information on the Patient Dashboard. You have three options to look up a patient: Click Patient to open the Find Patient/Guarantor screen. Click the Patient icon on the top right. Enter a navigation shortcut ...
    • Global Patient Search

      Billing services often have multiple Databases where the same Patients are seen, or when patients call, they do not know the Practice or Provider name. To make the search more efficient, the Global Search checkbox can be used to search for ...
    • Insurance FAQs

      Insurance FAQs What Happens when I Expire an Insurance Policy? What should I do if the Patient has a new Secondary Insurance but the Primary is the same? Why am I getting a Validation Error when I add CFEE to a Payer? The use of CFEE no longer exists ...