Recent Articles
Reports Dashboard
Reports Dashboard The Reports Dashboard gives access to the following Reporting Panels: Transactions Financial Patient A/R Scheduling Period End Collections POPS The Reports that contain PHI are labeled with this icon: Access to the PHI reports is ...
Patient Outreach Templates
Patient Outreach Templates Patient Outreach Templates provide suggested messaging for Appointment Reminders, Recall Notifications, and Balance Notifications. These templates can be used for Email, Text, and Voice outreach and include Mappable Fields ...
Wind River Lane Terminal Troubleshooting
To troubleshoot connectivity issues on your Wind River Lane Terminal device, follow the steps below to restart your device, connect your device to a network, and confirm network connection. Record observations and any unclear behavior during ...
Tag Workflows: Attach, Resolve, Delete
Tags can be worked from several areas in the System. Tagged Encounters Dashboard Encounter Dashboard Patient Dashboard (Balance Panel) Note: Tags that appear on the Patient Dashboard in the Balance Panel are Encounter Tags. Encounters by Status List ...
On-Demand Balance Notifications
On-Demand Balance Notifications are a Premium Add-On Feature. Contact Support or your Account Manager for more information. On-Demand Balance Notifications can be sent to a Patient or Guarantor. Use Case: A Patient calls the office and wants to pay ...