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      • Recent Articles

      • Pre-Payment Setup

        This setup is for groups who do not want to leave Pre-Payments in Escrow as unposted. Example: Surgical Procedure will be performed where the Patient has all or partial responsibility. The office expects a Pre-Payment before the surgery that will be ...
      • Minerva (AI Chatbot)

        Minerva Overview Minerva is an AI-powered chat bot that helps you quickly get answers from the Knowledge Base. Instead of manually searching through articles, you can enter a question and receive a summarized response generated from existing ...
      • Appointment List Report

        The Appointment List Report can be used to print your Daily Appointment Schedule and a No Show List. Select specific Date, Resource, and Facilities. The Resources and Date default to the Date and Resources chosen on the Calendar, but can be modified. ...
      • Payer Rejections Overview

        Payer Rejections When a Claim is submitted electronically, the information on the individual Claim is matched with the information the Payer has on file. If the information is not in alignment with the Payer Information, the Claim is rejected and not ...
      • Statement/Invoice FAQs

        Statement/Invoice FAQs Balance Forward on Statements/Invoices How do I show/exclude Balance Forward on Statements? How do I show/exclude Balance Forward on Invoices? Batch Why did a Statement not Batch? Statements/Invoices Troubleshooting Delete a ...
      • Popular Articles

      • Release Notes v 4.10

        The POPS 2.3 Release Notes can be found here. Patient Note Alert Enhancements Notes Notes and Alerts have been greatly enhanced. Category has replaced Type and Classification. New features include: Snooze-able Alerts, Effective/Expiration dates, ...
      • Release Notes v 4.8

        Release Notes v4.8 Charge Management Rule Actions Charge Management (CM) is a very popular System feature used to flag Encounters that need to be reviewed and/or edited before Claims are submitted. A frequent request has been to add functionality to ...
      • Release Notes v 4.7

        Release Notes v4.7 Fee and RVU Schedules Fee and RVU Schedules are now being stored in the Fee/RVU Management module (formerly Allowed Fee Schedules). The Charge Fee Schedule and Allowed Fee Schedule buttons no longer exist. This area will serve as a ...
      • Keyboard Shortcuts

        The System is designed for navigation with a keyboard in combination with a mouse. The following table shows shortcuts to navigate the system using your keyboard. Shortcuts Using Your Keyboard Shortcut Description Reference Batch 'Ctrl+Home' to open ...
      • Icon Menu

        Top Right Icons The Icon Menu is located on the top right of your screen and features Shortcut Icons commonly used System functions. The available Icon Menu items are available based on your Permissions. In order of left to right: Icon Description ...