Memorial Day 2026
Our office will be closed on Monday, May 25th.
To avoid any potential processing delays, please provide us with your statement and/or claim files in advance of Friday, May 22nd at 1 PM EST.
Claims and statement files received after 1 PM EST on Friday will be processed during normal business hours on Tuesday, May 26th. Have a safe holiday weekend!
Recent Articles
Add/Modify a Procedure Code (CPT)
Add/Modify a Procedure Code (CPT®) CPT® Codes (Current Procedural Terminology) is a uniform medical language that defines the Procedures or Services performed by a qualified healthcare professional. They are referred to in the System as CPT® or ...Resubmit a Partial Claim
Do not Delete or alter the Procedure Line if it has already been billed. See Submit a Claim with a Different Procedure Code. Partial Resubmission Resubmit specific Procedure Lines on a Claim (Partial Resubmission). On the Encounter Dashboard, select ...Appointment List Report
The Appointment List Report can be used to print your Daily Appointment Schedule and a No Show List. Select specific Date, Resource, and Facilities. The Resources and Date default to the Date and Resources chosen on the Calendar, but can be modified. ...Security Overview
To be HIPAA compliant, each user should have their own unique user name and password. Security Level of Site Administrator A Site Administrator has access to all functions in the System. Users that have been assigned the Security Level of Site ...Add a Direct Scheduling Questionnaire
Direct Scheduling is a component of POPS, which is a Premium Add-On Feature. Contact your Account Manager for more information. Using a Direct Scheduling Questionnaire ensures that Patients and Guarantors are only Directly Scheduling when the ...
Popular Articles
Release Notes v 4.10
The POPS 2.3 Release Notes can be found here. Patient Note Alert Enhancements Notes Notes and Alerts have been greatly enhanced. Category has replaced Type and Classification. New features include: Snooze-able Alerts, Effective/Expiration dates, ...Release Notes v 4.8
Release Notes v4.8 Charge Management Rule Actions Charge Management (CM) is a very popular System feature used to flag Encounters that need to be reviewed and/or edited before Claims are submitted. A frequent request has been to add functionality to ...Release Notes v 4.7
Release Notes v4.7 Fee and RVU Schedules Fee and RVU Schedules are now being stored in the Fee/RVU Management module (formerly Allowed Fee Schedules). The Charge Fee Schedule and Allowed Fee Schedule buttons no longer exist. This area will serve as a ...Keyboard Shortcuts
The System is designed for navigation with a keyboard in combination with a mouse. The following table shows shortcuts to navigate the system using your keyboard. Shortcuts Using Your Keyboard Shortcut Description Reference Batch 'Ctrl+Home' to open ...Icon Menu
Top Right Icons The Icon Menu is located on the top right of your screen and features Shortcut Icons commonly used System functions. The available Icon Menu items are available based on your Permissions. In order of left to right: Icon Description ...