Change Healthcare Incident
Change Healthcare Incident Update 07/18/2024
Etactics is happy to announce a wrapping up of connections related to the Change Healthcare incident! Where possible, payer services have been restored or routed to new vendors. Etactics has retired payer services (claims/claims status/real time ...
Change Healthcare Incident Update 06/20/2024
Change Healthcare ERA Enrollments Update If you were receiving ERAs prior to 02/21/2024 for any payers affected by the Change Healthcare incident and have not received any ERAs for those payers since 02/21/2024, please create a new enrollment (Home ...
Change Healthcare Incident Update 06/14/2024
Claims If you have claims for any of the payers below that are still in a status of Clearinghouse Accepted and you haven't already been asked to complete a new enrollment form, please complete a new enrollment form for each affected payer in order to ...
Change Healthcare Incident Update 05/16/2024
Message from Etactics Over the last month, Etactics has worked closely with Change Healthcare and other vendors to restore connectivity for transactions and payers. We have strived to put as little administrative burden on customers as possible and ...
Change Healthcare Incident Update 04/16/2024
Latest news from Etactics Reconnection to Change Healthcare's Legacy Change Healthcare Clearinghouse for Eligibility The Etactics management team worked with Change Healthcare last week and over the weekend to discuss reconnection. Etactics has ...
Change Healthcare Incident Update 04/02/2024
Reconnection to Change Healthcare's Relay Exchange Clearinghouse Relay Exchange is one of three clearinghouses owned by Change Healthcare that Etactics connects to and that were affected by the outage. Etactics and Change Healthcare worked together ...
Change Healthcare Incident Update 03/25/2024
Reconnection to Change Healthcare's Relay Exchange Clearinghouse The Etactics management team worked with Change Healthcare last week and over the weekend to discuss reconnection. Etactics has received sufficient evidence from Change Healthcare that ...
Change Healthcare Incident Update 03/20/2024
Change Healthcare has published an update regarding the cyber security incident, including a timeline for services to be restored. Press Release Change Healthcare Cyber Response Information Page Impacted Applications Status Dashboard Below is an ...
Change Healthcare Incident Update 03/11/2024
Change Healthcare Incident Update Change Healthcare has published an update regarding the cyber security incident, including a timeline for services to be restored: ...
Change Healthcare Incident Update 03/08/2024
UnitedHealth Group posted a press release on 03/07/24. See the timelines below for restoration of payments and claims services. Read the entire press release here. Timeline to Restore Change Healthcare Systems We are working aggressively on the ...
Change Healthcare Incident Update 03/06/2024
Incident Description Change Healthcare's services remain down due to a security incident which began on 02/21/2024. See previous alerts for more details. Etactics is currently working with Change Healthcare’s parent company, Optum, to explore routing ...
Change Healthcare Incident Update 03/01/2024
Incident Description Change Healthcare's services remain down due to a security incident which began on 02/21/2024. Change Healthcare has posted the following update with new information about the event: Change Healthcare can confirm we are ...
Change Healthcare Incident Updated 02/26/2024
Incident Description Change Healthcare's services remain down due to a security incident which began on 02/21/2024. No meaningful updates have been shared by Change Healthcare since our most recent update. However, Etactics has been able to ...
Change Healthcare Incident Update 02/28/2024
Incident Description Change Healthcare's services remain down due to a security incident which began on 02/21/2024. No meaningful updates have been shared by Change Healthcare since our most recent update. Please review previous alerts for more ...
Change Healthcare Incident Update 02/23/2024
Change Healthcare's services remain down due to a security incident which began on 02/21/2024. The exact nature of the security incident is unknown, but current reporting and communications indicate a suspected attack from a foreign nation. It is ...