Change Healthcare Incident Update 03/08/2024

Change Healthcare Incident Update 03/08/2024

UnitedHealth Group posted a press release on 03/07/24.  See the timelines below for restoration of payments and claims services.  Read the entire press release here.

Timeline to Restore Change Healthcare Systems
We are working aggressively on the restoration of our systems and services. Assuming we continue at our current rate of progress, we expect our key system functionality to be restored and available on the following timelines:

  • Payments platform: Electronic payment functionality will be available for connection beginning March 15.
  • Medical claims: We expect to begin testing and reestablish connectivity to our claims network and software on March 18, restoring service through that week.



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