- What Internet browser are you using?
- You must be using the same browser for the PM System as the one that you are using to access your emails.
- Example: You are using Google Chrome for the PM System, but your default browser is not Chrome. The default browser will be used when the View Ticket button is selected.
- Change your default browser to match the one you are using for the PM System.
How do I see Tickets across the Organization?
- On the Add Ticket screen, select My Tickets.
- From the dropdown, select Team Tickets.
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Learn More
How do I find a Closed or on hold Support Ticket?
How do I modify an existing Support Ticket?
Support Ticket Portal FAQs
Open a Support Ticket