A POPS Payment can be made in the Full Portal or using QuickPay from a link or QR Code.
- Select Pay or the Pay Now link in the Full Portal to navigate to the Make your Payment screen.
- In QuickPay, you will land on the Make your Payment screen.
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- Payment Amount: Select the radio button for one of the following:
- Current Balance: This is the Balance on the last Statement plus Patient balances after the Statement was run minus any Payments made on the last Statement.
- Amount Due: This is the amount that is due on the last Statement minus any Payments made since the last Statement and before the next Statement.
- Other Amount: Enter your own Amount.
- Select the Next button.
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- Select your Payment Method.
- The Apple Pay option will only display as a Payment option if:
- It has been set up to use.
- The User is on an IOS device, such as an iPhone or Mac, and is accessing the Portal from a Safari Browser.
- There are no split Payments to multiple Facilities or Providers.
- After the Payment Method is chosen, select the Next button.
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Payment Methods
Credit Card Payment
- Select Credit Card for Payment Method.
- Select Next.
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- Select an already existing Credit Card.
- Enter the Credit Card Information
- Select the Store Card for Future Use checkbox to make the card available in the future.
- Since the Credit Card information is not stored in the System, you cannot edit it.
- After storing the card, only the last 4 digits of the card number are visible.
- If the Expiration Date or CVV has changed, a new Credit Card must be added.
- Only active Credit Cards will be available here.
- Select Pay.
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Payment Receipt
If the Payment was successful, the Guarantor will receive an on-screen Receipt with the ability to Print it.
- If an email address was entered, the Guarantor will receive a Receipt via email.
- Note: The Guarantor will only receive the Receipt via email if the POPS Management checkbox Email Receipt is checked.
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Payment Failed
If the Payment failed, this screen will display.
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Google Pay and Apple Pay
Utilizing Google Pay and Apple Pay within the POPS Portal requires a different setup than Google Pay and Apple Pay through a physical Credit Card Terminal.Google Pay and Apple Pay serve as digital wallets for Patients/Guarantors to make Payments in POPS without entering additional Credit Card information.
- Google Pay and Apple Pay must be activated in POPS Management.
- The Guarantor/Patient must have a credit/debit card set up on the Apple Pay App.
- Google Pay gives the option to enter a credit/debit card if one has not already been set up on the Google Pay App.
Google Pay
- Follow the instructions to Make a Payment and select Google Pay.
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- Select the Pay with
Pay button.
- A pop-up from pay.google.com will display.
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- Select your Google Account.
- Skip to Step 5 if you already have a credit/debit card set up for Google Pay.
- If you do not have a credit/debit set up in Google Play, the Complete your Purchase pop-up will display.
- On the Complete your Purchase pop-up, select Continue.
- Enter your Credit/Debit card information on the next pop-up.
- Select Save card.
- Select a Payment Method.
- Select Continue.
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Apple Pay
- Follow the instructions to Make a Payment and select Apple Pay.
- Select Next.
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- Select the
Pay button.
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- Select the Payment Method.
- Follow the prompts on your mobile device or your computer.
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