Form and Superbill FAQs

Form and Superbill FAQs


Forms and Superbills FAQs


ABN Form

What is an ABN Form?

  • An Advance Beneficiary Notice of Non-coverage (ABN) is a form that informs Original Medicare Patients that Medicare might not cover a specific service or item.

Form Fields

What are the fields that are available for mapping forms?


Why are the mapped form fields not generating/printing?

  • Has the form been uploaded to each necessary PM location? The form can only be generated/printed from an uploaded location.
  • Libraries > Forms > Add
  • PAT: Patient Dashboard
  • APT: Calendar
  • Don't forget to link the Appointment Types and/or Resources.
  • CHG: Encounter Dashboard
  • Ensure that each mapped form field has Visible and Print selected in the Text Field Properties. These fields are selected in the PDF Converter.
  • Read Only can be selected if these fields will never be modified in the PM.
  • Required can be selected to force the User to fill in the selected field.
  • Ensure that the correct form field mappings are being used based on the information that you are trying to generate.
  • Libraries > Forms > Add > Print List of Fields

Form Text Size

Why is the text the incorrect size?

  • The Text Field Properties inside of the PDF Converter determine the size of the text.
  • Auto-Size may be selected when the information is not fitting in the form field appropriately.
  • It may also be beneficial to update the size of the form field.

Form Upload

How do I upload a form?

Why isn't the form uploading to the PM?

Insurance

Why isn't the Insurance populating on the form?

  • This information applies to Workers Comp forms.
  • When printing the form from the Appointment Menu/Calendar and a Case is attached, the Insurance will generate appropriately. If a Case is not attached, the Insurance will not be generated.
  • When printing from the Patient Dashboard, the Insurance must be the Default Insurance or it will not generate.


How do I print a Form?

Superbill

How do I create a Superbill?

Why is the wrong Superbill generating?

  • If there is a Superbill attached to the Resource, it will supersede any Superbill set for the Appointment Type.

Why isn't a Superbill being generated?

  • Ensure that the form is uploaded to Appointment Types or Resources.
  • The form must be uploaded and linked to each Appointment Type that it will be used for.
  • The Superbill ID must match the Form ID.




    • Related Articles

    • Upload a Form

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    • Form Field Mapping

      Creating/Mapping/Uploading a Form The instructions in this topic use Nuance PDF creator. Similar PDF creators should have similar processes and features. For information on PDF creator tools, see Create and Edit Forms. Create or Edit a Form. Use a ...

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