Etactics Note: Previously Rejected on Earlier Report

Etactics Note: Previously Rejected on Earlier Report

Reason for rejection

The payer responded more than once to the Clearinghouse.

To fix this rejection:

  1. Go to the Encounter Dashboard.
  2. From the Policy Breakdown panel, click Claim History.
  3. Use the Filter Criteria, select Payer Rejected from the Status dropdown list.

Read the previous rejection to see what needs to be corrected.

  1. In the following figure, the NDC needs to be corrected.
    1. Add an NDC number to the Procedure Code Library
    2. Enter an NDC number on an Existing Encounter




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