Etactics Note: Previously Rejected on Earlier Report
Reason for rejection
The payer responded more than once to the Clearinghouse.
To fix this rejection:
- Go to the Encounter Dashboard.
- From the Policy Breakdown panel, click Claim History.
- Use the Filter Criteria, select Payer Rejected from the Status dropdown list.
Read the previous rejection to see what needs to be corrected.
- In the following figure, the NDC needs to be corrected.
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