Appointment/Recall Reminders - Undelivered

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• Automate Recall Reminders

  Recall Reminders are a Premium Add-On Feature. Contact Support or your Account Manager for more information. Automate Recall Reminders for Patients with a Recall in Patient Outreach. Recall Reminders use the same phone number that is setup for ...

• Add Appointment/Recall Reminder Sets

  This is a Premium Add-On feature. Contact your Account Manager for more information. Before creating the Appointment Reminder Set, create the basic Reminder texts, emails, and/or voice message templates. Appointment and Recall Reminders can be sent ...

• Message Templates for Appointment Reminders, Response, and Recall

  This is a Premium Add-On feature. Contact your Account Manager for more information. Message Templates for Appointment Reminders, Recall, and Statement Balance Notifications are built in the Patient Outreach module. Patient Outreach is located in the ...

• Add a Recall to a Patient

  A Patient can be added to the Recall List on the Patient Dashboard in the Patient Appointment panel and on the Scheduling Appointment screen. If a Patient has one or more Open Recalls, they can be viewed while scheduling an Appointment. Add a Recall ...

• Appointment Reminder Troubleshooting

  Reminders Did Not Deliver Check the expanded Patient Dashboard to verify the Opt In and Opt Out preferences. Patients that were registered before Appointment Reminders were enabled will not be Opted In automatically. Contact Support if Patients need ...