Appointment/Recall Reminders - Undelivered

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• Appointment/Recall Reminder Sets

  This is a Premium Add-On feature. Contact your Account Manager for more information. Before creating the Appointment Reminder Set or a Recall Set, create the basic Reminder Texts, Emails, and/or Voice Message Templates. Automate Appointment and ...

• Add a Recall to a Patient

  A Patient can be added to the Recall List on the Patient Dashboard in the Patient Appointment panel and on the Scheduling Appointment screen. If a Patient has one or more Open Recalls, they can be viewed while scheduling an Appointment. Add a Recall ...

• Appointment Reminder Troubleshooting

  Reminders Did Not Deliver Verify the Opt In and Opt Out Preferences On the Patient Dashboard, select the plus icon (+) to expand the Patient Demographics. Verify that the Patient is Opted In for the mode for the message that is being sent. Patients ...

• Patient Outreach Overview

  Patient Outreach Hub Patient Outreach serves as a hub that provides access to Appointment Reminders, Recall Reminders, and Balance Notifications. (Scheduling > Patient Outreach button) Appointment Reminders (Premium Add-On) Set up and manage SMS, ...

• Appointment List Report

  The Appointment List Report can be used to print your Daily Appointment Schedule and a No Show List. Select specific Date, Resource, and Facilities. The Resources and Date default to the Date and Resources chosen on the Calendar, but can be modified. ...