Appointment/Recall Reminders - Undelivered

Appointment/Recall Reminders - Undelivered

Appointment Reminders - Undelivered

The Appointment Reminders - Undelivered panel provides an overview of all Reminders that were not delivered.

  • Scheduling > Appointment Reminders - Undelivered
  1. Hover over the Error Status to view the Error Message.
  2. Select the Modify icon to correct the Patient/Guarantor Contact Information.
  3. Select Reminder History to view ALL Appointment Reminders.


Learn More

Add/Register a New Patient

Opt-out of Appointment Reminders on the Patient Dashboard

Modify a Patient's Information

Appointment Reminders System Settings

Sender Email Identities

Appointment Reminder Voice Templates

Appointment Reminder Setup Examples

Voice Notifications Setup

    • Related Articles

    • Appointment/Recall Reminder Sets

      This is a Premium Add-On feature. Contact your Account Manager for more information. Before creating the Appointment Reminder Set or a Recall Set, create the basic Reminder Texts, Emails, and/or Voice Message Templates. Automate Appointment and ...

    • Appointment Reminders/Recall/Balance Notification Message Templates

      This is a Premium Add-On Feature. Contact your Account Manager for more information. Appointment Reminder/Recall/Balance Notification Message Templates Overview Message Templates Overview Message Templates for Appointment Reminders, Recall, and ...

    • Appointment Reminder Setup Examples

      Inclement Weather Announcement Ensure that this Reminder is deactivated after normal operating hours are resumed to prevent accidental messages from being sent. See Deactivate the Reminder below for more information. Reminder Set Add an Appointment ...

    • Add a Recall to a Patient

      A Patient can be added to the Recall List on the Patient Dashboard in the Patient Appointment panel and on the Scheduling Appointment screen. If a Patient has one or more Open Recalls, they can be viewed while scheduling an Appointment. Add a Recall ...

    • Appointment Reminder Troubleshooting

      Reminders Did Not Deliver Verify the Opt In and Opt Out Preferences On the Patient Dashboard, select the plus icon (+) to expand the Patient Demographics. Verify that the Patient is Opted In for the mode for the message that is being sent. Patients ...