Appointment/Recall Reminders - Undelivered

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• Appointment/Recall Reminder Sets

  Appointment/Recall Reminder Sets (4.8) This is a Premium Add-On feature. Contact your Account Manager for more information. Before creating the Appointment Reminder Set or a Recall Set, create the basic Reminder texts, emails, and/or voice message ...

• Message Templates for Appointment Reminders, Response, and Recall

  This is a Premium Add-On feature. Contact your Account Manager for more information. Message Templates for Appointment Reminders, Recall, and Statement Balance Notifications are built in the Patient Outreach module. Patient Outreach is located in the ...

• Add a Recall to a Patient

  A Patient can be added to the Recall List on the Patient Dashboard in the Patient Appointment panel and on the Scheduling Appointment screen. If a Patient has one or more Open Recalls, they can be viewed while scheduling an Appointment. Add a Recall ...

• Appointment Reminder Troubleshooting

  Reminders Did Not Deliver Check the expanded Patient Dashboard to verify the Opt In and Opt Out preferences. Patients that were registered before Appointment Reminders were enabled will not be Opted In automatically. Contact Support if Patients need ...

• Patient Outreach Overview

  Patient Outreach Hub Patient Outreach serves as a hub that provides access to Appointment Reminders, Recall Reminders, and Balance Notifications. (Scheduling > Patient Outreach button) Appointment Reminders (Premium Add-On) Set up and manage SMS, ...