No Encounter Number on the EOB
No Encounter number on the EOB
You can skip the first two steps by entering the Patient number in the Navigation Box to find the patient.
- Search for the Patient listed using the Lookup Icon
on the Post Insurance Payment screen.
- Select the Patient ID.
- Choose an Encounter to proceed to posting.
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Print/View an EOB for an ERA
Print/View an EOB Print an Entire EOB from the ERA File Dashboard Enter ERA in Navigation Box or from Payments on the Left Side Menu, choose the All ERAs link. Use the filters to search for your ERA or enter the ERA number in the ERA field and select ...ICN (Internal Control Number)
The ICN auto-populates from the most recent ERA posted for this encounter. If posted from a paper Remit, select the Modify button on the Encounter Dashboard and manually add the ICN number from the paper EOB. Expand the Charge panel on the Encounter ...Encounter Dashboard Overview
Encounter Dashboard Overview Access the Encounter Dashboard Select the Encounter Number link on the Patient Dashboard, or Enter an e + Encounter number (e12345) in the Navigation Shortcut box. You can go to the Patient Dashboard from the Encounter ...Custom Encounter Query (CEQ) Report
The CEQ is a custom report/query tool that queries Encounter Data. Reports > Custom Encounter Query Build a Custom Encounter Query Filter Criteria: Add your filter criteria by clicking the Plus symbol beside "And". The filters you choose will ...Attach Encounters to an ERA
When ERAs are received, the Patient and Encounter number on the remit are matched to the Patient and Encounter in the system. When there is not a match or the account is 0, the remit and receipt are marked O (for Old system). If the Patient and ...