No Encounter Number on the EOB
No Encounter number on the EOB
You can skip the first two steps by entering the Patient number in the Navigation Box to find the patient.
- Search for the Patient listed using the Lookup Icon
on the Post Insurance Payment screen.
- Select the Patient ID.
- Choose an Encounter to proceed to posting.
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ICN (Internal Control Number)
The ICN auto-populates from the most recent ERA posted for this encounter. If posted from a paper Remit, select the Modify button on the Encounter Dashboard and manually add the ICN number from the paper EOB. Expand the Charge panel on the Encounter ...Encounter Dashboard Overview
Encounter Dashboard Overview Access the Encounter Dashboard Select the Encounter Number link on the Patient Dashboard, or Enter an e + Encounter number (e12345) in the Navigation Shortcut box. You can go to the Patient Dashboard from the Encounter ...Custom Encounter Query (CEQ) Report
The CEQ is a custom report/query tool that queries Encounter Data. Reports > Custom Encounter Query Build a Custom Encounter Query Filter Criteria: Add your filter criteria by clicking the Plus symbol beside "And". The filters you choose will ...Encounter By Status List
The Encounters by Status List can be run multiple ways. It can be used to change the Status of multiple Encounters in one step and to send Encounters to a Worklist. Claims > Claims Management Dashboard. Select the Encounters by Status Link. Use the ...Reverse an Encounter for Modification or Deletion
Reverse an Encounter to Delete or Modify Reversal Methods Reverse for Deletion reverses the Encounter by creating an equal but opposite Encounter that is not editable and is reported in the current accounting period. This action cannot be undone. ...