Make a Pre-Collections List
The purpose for making a new list is to update the list with the latest payment information. To navigate to the Pre-Collections Worklist, select Statements on the Left Side Menu, and then select the Pre-Collections button.
Make a List
From the Pre-Collections Worklist, select Make List.
Enter the Dunning Count, Minimum Balance, and any other criteria.
Select the Clear Current Pre-Collections List checkbox. This is optional and allows you to start with a fresh list.
- if you have items on the current list that you have Set an Action but have not Applied the Action, do not make a new list until this process has been completed.
Select Run.
Next Steps
- Set Action
- Apply Action
Learn More
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