Force Apply a Patient Payment
Force Apply a Patient Payment
If the Patient Payment Receipt amount is greater than the Patient Balance:
On the Post Patient & Collection Payments screen, choose All Services from the Show dropdown.
Hold the control key (CTRL) while selecting the checkbox on the Encounter Line Item(s) where you want the Receipt posted.
The credit posted will show in the New Balance column as a negative Patient balance.
Total Escrow will now be 0.00.
Save [F2].
Learn More:
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