Reminders Panel
- Select the Add link to access the Appointment Reminder Delivery screen.

Delivery Panel
- On the Add/Modify Reminder or Recall Delivery screen, select the Delivery Timing from the dropdown.
- Period of Time: Specify a period of time to send the Reminders Before or After an Appointment.
- Example: Send a Reminder 24 hours before the Appointment.
- Specific Day: Specify a specific day of the week and time to send the Reminder before the Recall or Appointment Date.
- Recommended for practices that do not want to send Reminders over the weekend, or want to control which day to send them on.
- #: Enter the number of minutes/hours/days/weeks that correspond to the subsequent delivery selections.
- Minutes, Hours, Days, or Weeks Dropdown:
- When Minutes or Hours are selected, reminders will be delivered relative to the actual appointment time.
- Example: 2 Hours before the Appointment.
- When Days or Weeks are selected, the Reminders will be sent the specified number of Days or Weeks before the Appointment.
- Before Appointment/After Appointment Dropdown:
- The Reminder will be delivered by the specified date and time before or after the Appointment.
- At Time:
- The Reminder will be delivered at the At Time specified.
- If At Time is left blank, the Reminders will be delivered at the scheduled Appointment time on the day specified.
- Example:
- Appointment Date: 09/26 at 2:00 PM
- The Reminder is set to be sent 2 days before the Appointment Date.
- The At Time is blank.
- The Reminder will be sent on 09/24 at 2:00 PM.

Delivery Preference Panel
When a Delivery Preference is chosen, a new panel will display to select a Message Template. More than one Delivery Preference can be chosen.
- Delivery Preference: Select one or more checkboxes for how you want to deliver the Reminder.
- Text Message Panel
- Add a new message by selecting Manage or select an existing message
- Learn More: Text Message Templates
- Text Responses Panel: If there is a Text Response that is attached to an existing message selected, the Text Responses panel will open. Modify as needed.
- Learn More: Text Responses
- Email Message Panel
- Email: Select an existing Email Message or create a new Email Message by selecting Manage from the dropdown.
- Learn More: Email Message Templates
- Voice Message Panel
- Select an existing template or select Manage to create a new Voice Message.
- Voice reminders are generated using Text-to-Voice technology.
- Select Save [F2].
