This process will post the denial as a Note on the Encounter, and the Encounter will be sent to the Worklist of your choice.

1. Note: To send the Encounter to a Worklist, you must have access to an Encounter Worklist.
   

Create an Insurance Receipt.

Post the Zero Payment as a Note

1. Post As Note: Check the box.

2. Paid: $0.00

3. Other Code: Denial Code on Remit

4. Other Amount: Total Charge Amount

5. Note: Add a note to display on the Worklist.

6. Balance To: stays with the current insurance

7. To Worklist: Choose the Worklist from the dropdown

8. Save [F2].