Update an Existing Guarantor
- On the Patient Dashboard, select the Guarantor's Name.
![](https://support.pmhelpcenter.com/galleryDocuments/edbsn2f9b5787d78182062212dce64092a77f25b707167c830d5bcfd4d8a48390fe4c24f915f2244142c8c64dff9f47e1107e?inline=true)
- Select Modify.
![](https://support.pmhelpcenter.com/galleryDocuments/edbsn95d117e68c63eeb46062e16b8a014f7471de964f502e6910162babee188d1166f192b9facd55d4fd80d21d6e94c9c316?inline=true)
- Make modifications.
- Select Save [F2].
![](https://support.pmhelpcenter.com/galleryDocuments/edbsn7e08939ced4cb8c22cc6bb014b9bb89fbce79fe84e66d0f1c6a218a646cf2e6d5d40e1748888f95f27d5ab073b7463e7?inline=true)
- If the default Guarantor's address was changed, you will be prompted with the option to change the patients' addresses associated with this Guarantor.
- Select the patients whose addresses you want to change to the new Guarantor's address.
- Select Save and Continue.
![](https://support.pmhelpcenter.com/galleryDocuments/edbsn75564b2b7066f9d0955bf298a1f3d08fc750890787812d7165c2be50f5212ea4be603bd41846b20366508c8a7c904029?inline=true)
If a new Guarantor was added to an existing Patient, Encounters can be updated with the new Guarantor one at a time on each Encounter, or on the Patient Dashboard, multiple encounters can be updated at once.
Delete or Expire a Guarantor
The Delete button will only delete the linkage between the Guarantor and the Patient. It will not delete the actual Guarantor.
- If the Guarantor is attached to a Patient Charge, the Guarantor must be expired instead of deleted.
Delete a Guarantor
- On the Patient Dashboard, select the Guarantors link.
![](https://support.pmhelpcenter.com/galleryDocuments/edbsn2f9b5787d78182062212dce64092a77fbd419a5793120db1d1466b095bbc7605bfd224751e8e3b048060d694b8cb2280?inline=true)
- Choose a Guarantor.
- Select Delete.
![](https://support.pmhelpcenter.com/galleryDocuments/edbsneeee23c9c38c3df69f2894922af5fa3174e62b967d165870f4ed7867d6b714b94e820fea230c4173efe33d18b2d3f9a7?inline=true)
- Enter a Reason.
- Select Delete.
![](https://support.pmhelpcenter.com/galleryDocuments/edbsn72501222336c5747b9ce9e4ec0e09db8b58ba9f7aa673bf3610460f7947d011f25d0db0bb89936aa6cf451cb9cf723bc?inline=true)
Expire a Guarantor
- To expire a Guarantor, enter an Expiration Date on the Add/Modify Guarantor screen.
- Ensure that the Default checkbox is unchecked when expiring the Guarantor.
![](https://support.pmhelpcenter.com/galleryDocuments/edbsn2f9b5787d78182062212dce64092a77f7ffdfeb12e655fcb73f9b3b392ab11fb09aac0fe78a0599976cf37b18fd02508?inline=true)
Learn More
Add a Guarantor
Guarantor Panel on Patient Dashboard
Guarantor Dashboard Overview
Additional Guarantor Statement Addresses