One Library is kept for both the Referring Provider and PCP.
Access System Settings: Admin > System Settings > Charges > REFPROVIDER
In the System Setting Charges section > REFPROVIDER
A Referring Provider can be added using NPPES Search or Added Manually.
If you cannot find the Provider using NPPES, you will then have the option to add manually.
Duplicate Referring Providers can also be added manually.
Example: A Referring Provider that has two locations, and you want both locations in the Referring Provider Library.
Hint for how to get the Add Manually link: Enter a "dummy" NPI number in order to get a Validation Message, which will then display the Add Manually link.
If you have permission, you can follow the steps above to add Referring Providers from the Patient Demographics or the Modify Encounter screen using the Referring Provider lookup.
If you get an error message for Credentials: There are a limited number of credentials for referring providers. If you get this error message for the credentials, close the popup and either clear the field or add the credentials.
Note: A Referring Provide can only be deleted if they have not been previously used on a Patient/Guarantor. If the Delete button is grayed out, the Referring Provider cannot be deleted. Follow the directions above to Expire the Referring Provider.
For example, an updated Address.
Many groups make the Referring Provider field mandatory on the Patient Registration Screen to ensure the question is asked. If the patient does not have a Referring Provider, you can use a Generic Referring Provider, such as NONE or DECLINED. This can be added manually to the Referring Provider Library.