Support Policies/Tickets
Find/Edit an Existing Support Ticket
Tickets Views On the Ticket Screen, choose a Ticket View from the right side menu. My Tickets: To view your Tickets, select My Tickets which is the default. Team Tickets: To view Tickets across the Organization, select Team Tickets. CC'ed Tickets: To ...
Open a Support Ticket
Access the Help Center Ticket Portal If you are not a Support User, contact your System Admin to open a ticket for you. There are several ways to access the Help Center/Ticket Portal from the PM System. Select the Help Center link on the left side ...
Support Policies
Help Center The Help Center is available to all Users. Before submitting a support ticket, search the Help Center for answers to your questions. If you cannot find an answer in the Help Center, a Site Admin or Support User can submit a ticket. Site ...