Support Policies/Tickets
Find/Edit an Existing Support Ticket
Tickets Views On the Ticket Screen, choose a Ticket View from the right side menu. My Tickets: To view your Tickets, select My Tickets which is the default. Team Tickets: To view Tickets across the Organization, select Team Tickets. CC'ed Tickets: To ...
Open a Support Ticket
Access the Help Center Ticket Portal There are several ways to access the Help Center/Ticket Portal from the PM System. Select the Help Center link on the left side menu. Select the Life Preserver icon on the upper right corner. Select Show Me How on ...
Support Policies
Help Center The Help Center is available to all Users. Before submitting a support ticket, search the Help Center for answers to your questions. If you cannot find an answer in the Help Center, a Site Admin or Support User can submit a ticket. Site ...