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- Payment/Receipt FAQs- Adjustments/CARC Codes How can I post additional Adjustments? Post an Adjustment from: Payment Dashboard Patient Dashboard Encounter Dashboard Learn More Multiple Adjustment Lines Rebill the Claim from the Adjustment screen Adjustment Transaction ... 
- Force Apply a Patient Payment that will Create a Credit- Force Apply a Patient Payment If the Patient Payment Receipt amount is greater than the Patient Balance, it can be force Applied to an Encounter and will create a Patient Credit Balance. On the Post Patient & Collection Payments screen, choose All ... 
- Find Receipts with Escrow- Working Escrow (unallocated funds) is a crucial step in managing Patient A/R. You can find Receipts with Escrow from multiple places in the System: Receipt Management Report Payment Dashboard Receipt History Use the Receipt Management Report Select ... 
- Refund Without a Credit Balance- A Patient may not have a credit balance, yet still require a refund. Examples: The Patient is refunded before the Insurance adjudicates. The Patient paid a Copay but left before being seen. The Claim is denied with no Patient Responsibility, but the ... 
- Refund or Void a Credit Card Payment- What is the difference between Voiding and Refunding Credit Card Payments? If the Payment is stopped the same day that the Receipt was created and processed, the Void button will be available to use. If the Payment needs to be stopped anytime after ...