Foreign Addresses

Foreign Addresses

When entering an address during Patient Registration or Patient modification, the address is validated as a valid US address if the Country field is US.

For foreign addresses, enter the correct country in the Country field, and the system will allow you to enter the address for that country.

  • If a country other than the US is selected, the State field will not be required.
  • The applicable country calling code will be added to the display of the Patient's phone numbers.
  • If you do not have a zip code, use 00000.
  • Since the rules vary by country, there are no definitive directions on entering foreign addresses.  



Charge Management Rule

If you have a Charge Management Rule set up to trigger a validation error when the Patient is missing all or part of their address (city, state, zip, country), you may want to change it so that Foreign Addresses will not trigger the rule.


Libraries > Charge Management

  1. Find and select the Charge Management Rule ID to open the Rule.

  1. In the Criteria field: Add Country is equal to US.
  2. Use the Test Validation Rule to ensure that it is working correctly.
  3. Select Save [F2].


Military Addresses

Military Address Format

  • Rank and full name
  • Example: SGT Robert Smith
  • P.O. Box Type and #:
  • APO (Army Post Office)
  • FPO (Fleet Post Office)
  • DPO (Diplomatic Post Office)
  • State:
  • AE (Armed Forces in Europe, the Middle East, Africa, or Canada)
  • AP (Armed Forces in the Pacific)
  • AA (Armed Forces in the Americas excluding Canada)
  • ZIP or ZIP+4 Code


Learn More

Add a New Patient

Modify a Patient's Information

Quick Registration for New Patients

USPS Addresses Standardization



    • Related Articles

    • Address Corrections on the Statement/Invoices Management Dashboard

      Address Corrections - Needs Changed/Do Not Mail Panel Addresses in the Address Corrections panel of the Statement Management screen need to be reviewed. Either the System could not determine which address to update, or Statements were marked as Do ...

    • Additional Guarantor Statement Addresses

      For Guarantors with different addresses throughout the year, addresses can be managed with Effective and Expiration dates. (For example, Guarantors with summer or winter homes). When the Statements are batched, the System determines which address to ...

    • Add/Modify Alternate Insurance Addresses

      Add/Modify Alternate Insurance Addresses If an Insurance Company has more than one address, additional addresses can be added. This only affects paper claims because the Payer ID is used for Electronic claims. Example: United Health Care has multiple ...

    • National Change of Address (NCOA)

      This database is maintained and operated by the US post office.   Someone in the household has submitted a change of address to the Post Office. Etactics runs all Statement addresses through this database. Any NCOA corrections are automatically ...

    • Demographics Panel

      The Demographics panel contains Patient Information. Modify Select the Modify link to make changes to the Patient's Demographics. Forms Select Forms to open Patient Forms that can be printed. Contacts Add or change Patient Contacts information. ...