Demographic FAQs

Demographic FAQs

Address

Can the System recognize if an address is invalid?

Address is invalid

Demographics

When should I enter Demographic Information?

Demographic Information

  • Typically, Patient Demographic Information is added by the front desk staff during check-in.

    • This information can also be entered when scheduling a New Patient Appointment or from Patient lookup.

How do I edit a Patient's Demographic Information?

Edit a Patient's Demographic Information

  • Patient Demographic Information can be updated on the Patient Dashboard > Demographics Panel > Edit.

    • Use the Change Log to view previous changes to this information.

Sub-Ethnicity

Why is the Sub-Ethnicity box unavailable?

The Sub-Ethnicity box unavailable

  • The Sub-Ethnicity box only opens when Hispanic or Latino is selected in the Ethnicity dropdown.

 

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