Remove a Statement from a Batch
- From Statements on the Left Side Menu, select the Batch number.
- Select View Batch Items.
- Check the box(es) to select the statement to be removed.
- Select the Remove Selected Items button.
- ​Select OK on the pop-up window.
These items will be re-queued in the next statement batch. No dunning or statement counts are affected.
Related Articles
Delete a Statement Batch
Deletion of a Statement Batch can only be deleted by a User with Admin permissions or one who has been given the permission by a Site Admin. If you cannot review the Statement Batch within the day, delete the batch so it may be rebatched with the ...
Access Statement/Invoice Batches
Access Statement/Invoice Batches Use the Navigation Search field Enter stb in the Navigation Search field and enter The Statement Batch History screen displays If you know the Statement Batch number, enter stb space and the statement batch number ...
Statement Batch Overview
Statement Processing Statement files are processed after 1:00 PM Eastern. Any Statement files received after this time will be processed the following workday. Statement Files are NOT processed over the weekend. Statement Batch Dashboard Details: ...
Statement Test Batch and Proof
Test Batches must be done by your Implementation Manager or Support. Before your Statement Go-Live, a Statement Test Batch must be created and uploaded to the Statement Department. A Statement Test Batch should be created for each Statement Profile ...
Statement Exception Batches
For the System to create Exception Batches, the System Setting must be set to Yes, which is the Default. (To change: Admin > System Settings > Statements > EXCEPTIONSBATCH) The Exception split option provides easy accessibility to Statements that ...