Create an Incomplete Charge
- On the Post Charge screen, select Self-Pay from the Insurance dropdown list.
- In the Claim panel, select the Pre-Payment Charge Template using the Lookup icon on the Template field.
- In the DOS popup window, enter the Date of Service.
- Click Save (F2). The Dx and Procedure will auto-populate from the Charge Template.
- Use the Copay button to enter a Receipt. Other receipts can be added later by using Post Payment on the Patient Dashboard.
- Enter the Receipt information into the Post Copay popup window and click Save.
- Under the Procedures panel, select Payments to post the payment from the Receipt.
- Enter the Payment Amount.
- Select Submit.
- From the Charge Type dropdown, select Incomplete.
- Click Save (F2).
- In the Incomplete Reason pop-up window, enter Prepay for the Incomplete Reason.
- Click Save (F2).
Post a Pre-Payment to the Actual Pre-Paid Service
When the actual Charge is entered or received from your EHR, reverse the Incomplete Charge and move the Receipt(s) to the new Encounter.
- From the Encounter Dashboard, click Reverse. This puts the money in Escrow to reapply to the new charge.
- On the Charge Reversal window, select Reverse for Deletion from the Method dropdown list.
- Add a Note such as Prepay to be applied.
- Select the checkboxes underneath I Understand.
- Take note of the Receipt number(s).
- Click Save [F2].
After the actual Charge is entered or completed from an Incomplete Charge from the EHR, proceed to the new Encounter.
- Click the Receipts link.
- Choose the applicable Prepay Receipt in Escrow
- Click Post.
- Show: All Services
- While holding the Ctrl key, click the checkbox on the Encounter to apply the Receipt in Escrow.
- Click Save [F2].
Repeat the steps above until all Prepay Receipts have been posted.