Payer Rejection: CHARGE MUST BE GREATER THAN ZERO [PE]

Payer Rejection: CHARGE MUST BE GREATER THAN ZERO [PE]

 PE: A6 - CHARGE MUST BE GREATER THAN ZERO [PE] 

  • The Charge was sent with a $0.00 Fee.

  • The Payer does not accept $0.00.

Resolution: Three options for Resubmission

  1. Enter a Fee for the Line Item/Charge.

  1. Exclude the $0.00 Charge from the Claim.

  1. If the Charge must be sent, enter $0.01 as the Fee Amount.


    • Related Articles

    • Payer Rejection Articles

      Payer Rejections Overview Payer Rejection: SUB-ELEMENT SV101-07 IS MISSING Payer Rejected: A6 SERVICE FROM DATE - INVALID; SERVICE FROM DATE MUST BE VALID FOR PAYER Payer Rejection: A6 -A3-;Rejected; Missing or invalid information. Facility NPI ...
    • Charge/Claim FAQs

      Charge/Claim FAQs Attachments How do I indicate there is attached paperwork? Attending What is an Attending Physician? An Attending Physician is the one who is responsible for the overall care of a Patient in a hospital or clinical setting. When is ...
    • Enter a New Charge (Encounter) Manually

      Before entering Charges, attach to a Reference Batch. Close the Reference Batch when finished reviewing the Charges. If the Reference Batch is left open, the Charges will not batch. Accessing the Post (Add/Modify) Charge Screen Use one of the ways ...
    • Payer Rejected: A6 SERVICE FROM DATE- INVALID; SERVICE FROM DATE MUST BE VALID FOR PAYER

      A6 SERVICE FROM DATE- INVALID; SERVICE FROM DATE MUST BE VALID FOR PAYER [PE This Rejection is for DOS and may be due to: An incorrect Payer ID. Patient was not eligible on the DOS. Patient no longer has this Insurance.
    • Rejections Examples

      Rejection: Invalid Subscriber ID Format for ___ Resolution: From the Patient Dashboard, verify Eligibility, view the Eligibility Report, view the Patient's Scanned Insurance Card, and/or call the Patient. Correct the Policy Number. On the Encounter ...