Payer Rejection: CHARGE MUST BE GREATER THAN ZERO [PE]

Payer Rejection: CHARGE MUST BE GREATER THAN ZERO [PE]

 PE: A6 - CHARGE MUST BE GREATER THAN ZERO [PE] 

  • The Charge was sent with a $0.00 Fee.

  • The Payer does not accept $0.00.

Resolution: Three options for Resubmission

  1. Enter a Fee for the Line Item/Charge.

  1. Exclude the $0.00 Charge from the Claim.

  1. If the Charge must be sent, enter $0.01 as the Fee Amount.