Notifications System Settings

Notifications System Settings


Notifications

EMAIL

- Default Registration Email Option

  • This setting determines the default selection for Balance Notifications sent via Email, for newly registered Patients.
  • Opted In: Default new Patients to Opted In for Emailed Balance Notifications.
  • Opted Out and (---): Default new Patients to Opted Out for Emailed Balance Notifications

NOTIFICATIONERRORDAYS

- Number of Days after a notification has hard bounced before allowing that guarantor into a new statement batch.

  • This setting is only valid if the NotificationOptOutOnError setting (below) is set to "Opt Out".
  • If set to Opt Out, this setting determines the number of days before a Guarantor should be sent a paper statement when their balance notification email is undeliverable.
  • When a notification email is undeliverable (usually due to invalid or nonexistent email addresses), and the bad email address has not been resolved, this setting ensures that the Guarantor is billed in a timely manner using a paper balance notification (statement).

NOTIFICATIONOPTOUTONERROR

- Opt out Guarantors that have a hard bounce for Notifications.

  • Opt Out: Opt the Guarantor out of the paperless notification method when a message is undeliverable.
  • Do Not Opt Out: Keep the Guarantor in the chosen paperless method even when a message has come back as undeliverable.

PAPERLESS

- Default registration paperless option.

  • This setting controls the practice approach to paperless statements.
  • Do you want to send paper statements by default, with the option to opt-in to a paperless statement?
    If YES choose Opted Out (or ---)
  • Do you want your Patient to NOT get paper statements by default, and if they want a paper statement, they will have to ask?
    If YES  - choose Opted In (meaning by default new Patients are opted in to paperless statements)

TEXT

- Default registration text option.

  • This setting determines the default selection for Balance Notifications sent via Text, for newly registered Patients.
  • Opted In: Default new Patients to Opted In for Text Balance Notifications.
  • Opted Out and (---): Default new Patients to Opted Out for Text Balance Notifications.

VOICE

- Default registration voice option.

  • Opted In and (---): Default new Patients to Opted In for Voice Balance Notifications
  • Opted Out: Default new Patients to Opted Out for Voice Balance Notifications





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