Notifications
EMAIL
- Default Registration Email Option
- This setting determines the default selection for Balance Notifications sent via Email, for newly registered Patients.
- Opted In: Default new Patients to Opted In for Emailed Balance Notifications.
- Opted Out and (---): Default new Patients to Opted Out for Emailed Balance Notifications
NOTIFICATIONERRORDAYS
- Number of Days after a notification has hard bounced before allowing that guarantor into a new statement batch.
- This setting is only valid if the NotificationOptOutOnError setting (below) is set to "Opt Out".
- If set to Opt Out, this setting determines the number of days before a Guarantor should be sent a paper statement when their balance notification email is undeliverable.
- When a notification email is undeliverable (usually due to invalid or nonexistent email addresses), and the bad email address has not been resolved, this setting ensures that the Guarantor is billed in a timely manner using a paper balance notification (statement).
NOTIFICATIONOPTOUTONERROR
- Opt out Guarantors that have a hard bounce for Notifications.
- Opt Out: Opt the Guarantor out of the paperless notification method when a message is undeliverable.
- Do Not Opt Out: Keep the Guarantor in the chosen paperless method even when a message has come back as undeliverable.
PAPERLESS
- Default registration paperless option.
- This setting controls the practice approach to paperless statements.
- Do you want to send paper statements by default, with the option to opt-in to a paperless statement?
If YES choose Opted Out (or ---) - Do you want your Patient to NOT get paper statements by default, and if they want a paper statement, they will have to ask?
If YES - choose Opted In (meaning by default new Patients are opted in to paperless statements)
TEXT
- Default registration text option.
- This setting determines the default selection for Balance Notifications sent via Text, for newly registered Patients.
- Opted In: Default new Patients to Opted In for Text Balance Notifications.
- Opted Out and (---): Default new Patients to Opted Out for Text Balance Notifications.
VOICE
- Default registration voice option.
- Opted In and (---): Default new Patients to Opted In for Voice Balance Notifications
- Opted Out: Default new Patients to Opted Out for Voice Balance Notifications