Manually Post a Secondary Payment before the Primary Payment

Manually Post a Secondary Payment before the Primary Payment

If the Secondary Payment is received before the Primary Payment, use Post As Responsibility on the Post Insurance Payment screen.

  • A credit will display on the Secondary Insurance until the Primary Payment is posted.

Post a Secondary Payment before the Primary Payment

  1. Post As Responsibility: Select Secondary

  2. Enter the Paid amount.

  3. Select Save [F2].

  4. On the Validation Warning: "You are about to post credit for this line", select Save & Continue.