Delete an ERA Receipt and Repost

Delete an ERA Receipt and Repost

If an ERA Receipt did not post correctly, the Receipt can be deleted and then reposted using the ERA Apply button or post manually using Post Expert on the ERA.


 Attach to the original Reference Batch.


Delete an ERA Receipt

  1. On the ERA List screen, select the Receipt Number.

  1. Select the Delete button.

  1. Enter the reason for deleting.
  2. Select the box for "I understand that this action cannot be undone".
  3. Select the Submit button.

Use the ERA Apply Button to Repost

  1. Using the "breadcrumb" links above the Title Bar, select the ERA Remit Items link.

  1. On the ERA Remit Items screen, select the Apply button.
  1. A new Receipt will be created.
  2. If it still does not post correctly, use Post Expert to post the ERA manually.

Use Post Expert to Repost an ERA Remit

  1. Select the ERA Remit number.

  1. On the Manage Electronic Remittance Item screen, select the Unapply button.
  2. Select the Post Expert button to make changes.

  1. In the window, delete Transaction Codes that need to be removed.
  1. To delete a code, select the Transaction Code.
  2. Select the OK button on the pop-up.

  1. Add new Transactions, if applicable.
  1. Enter the Transaction Code and the Amount.

  1. When finished, select Save [F2].

  1. Select Save [F2] on the Manage Electronic Remittance Item.


Learn More

Use Post Expert on the ERA




    • Related Articles

    • Post/Apply an ERA

      Reference Batch Received Date By default, the Received Date is populated by the Paid Date on the ERA File. If you want the Received Date to be a different Date, there is a System Setting to allow the entry of a Received Date on the Reference Batch ...

    • Use Post Expert on an ERA

      There are times that you will need to use the Post Expert button on a ERA Remit. Either Manual Post will not balance, or you need to do an additional Write-Off. Usually, these will not post when the ERA is applied, and it will go on Hold or to the ...

    • Use Post Expert to Post Additional Adjustments and Payments

      There are times when you will need to use the Post (Expert Mode) button instead of the Post button. When using the Post button, the transactions must balance before you can Save the screen. When you have a Transaction where it will not balance, such ...

    • Create a Patient Receipt/Post Payment Manually

      Patient Receipt Creation If the Copay was not entered during the Check-in/Check-out workflow or if your Practice does not use the Calendar: Enter NR in the Navigation box (Go-Cuts) shortcut; Use the Post Payment link on the Patient Dashboard; Use the ...

    • Manually Post an ERA

      Manually Post an ERA Remit If the ERA cannot be posted electronically, the Manual Post button can be used or manually post as you would a Paper Remit. Use the Manual Post button to Post a Remit Select the Remit number. Select the Manual Post button. ...