Balance Notifications
On-Demand Billing Notifications
On-Demand Billing Notifications are a Premium Add-On Feature. Contact Support or your Account Manager for more information. On-Demand Billing Notifications can be sent to a Patient or Guarantor. Use Case: A Patient calls the office and wants to pay ...
Balance Notifications Setup
All setup is done in Statement Profiles using the Dunning message panel. A new Statement Profile can be created or an email cadence can be added to an existing Statement Profile. Add a Notification On the Statement Profile screen, click the Add ...
Balance Notifications Queue
Notification Queue When Statements are uploaded, the Notifications are loaded into the Notification Queue. Future Notifications that will be sent can be found in several locations. For Admin Users, the Notifications are accessible through the ...
Balance Notification Testing
Test Notifications Before Go-Live It is important to test the email and notification process before Go-Live. Create a New Test Statement Profile The Time Cadence on the Statement Profile must be set to On Statement Date for test Notifications to be ...
Balance Notifications Overview
This is a Premium Add-On Feature. Balance Notifications Balance Notifications are an optional premium add-on feature that provides scheduled Patient balance notifications. These are offered as emails and SMS. As more and more responsibility (high ...