Balance Notifications
Balance Notifications Overview
This is a Premium Add-On Feature. Balance Notifications Balance Notifications are an optional Premium Add-On Feature, providing scheduled Patient Balance Notifications. These are offered as emails, SMS (Texts), and Voice Messages. As more and more ...
On-Demand Balance Notifications
On-Demand Balance Notifications On-Demand Balance Notifications are a Premium Add-On Feature. Contact Support or your Account Manager for more information. On-Demand Balance Notifications can be sent to a Patient or Guarantor. Use Case: A Patient ...
Balance Notifications Queue
Notification Queue Upload Notifications When Statements/Balance Notifications are uploaded, the Notifications are loaded into the Notification Queue. At this point, they are scheduled to run. Notifications that will be sent can be found in several ...
Balance Notifications Setup
All setup for Balance Notifications is done in Statement Profiles using the Notifications panel. When Statement Balance Notifications have been activated (Premium Add-On), the Notifications Panel is added to the Statement Profile screen, and a ...
Voice Notifications Setup
This is a Premium Add-On. Voice Messages can be used as Patient Appointment, Balance and Payment Reminders. The Voice Messages are created in Statement Profiles in the Notifications panel. Set Up a Voice Message Open the Statement Profile where you ...
Balance Notification Testing
Test Notifications Before Go-Live It is important to test the email and notification process before Go-Live. Create a New Test Statement Profile The Time Cadence on the Statement Profile must be set to On Statement Date for test Notifications to be ...