Appointment/Recall Reminders
Appointment Reminder Overview
This is a Premium Add-On Feature. Contact Support or your Account Manager for more information. Appointment Reminders are configured in Patient Outreach and are designed to reduce no-shows by automatically reminding Patients of upcoming Appointments. ...
Message Templates for Appointment Reminders and Recalls
This is a Premium Add-On feature. Contact your Account Manager for more information. Message Templates for Appointment Reminders, Recall, and Statement Balance Notifications are built in the Patient Outreach module. Patient Outreach is located in the ...
Appointment Reminder Setup Examples
Inclement Weather Announcement Ensure that this Reminder is deactivated after normal operating hours are resumed to prevent accidental messages from being sent. See Deactivate the Reminder below for more information. Reminder Set Add an Appointment ...
Appointment Reminder Troubleshooting
Reminders Did Not Deliver Verify the Opt In and Opt Out Preferences On the Patient Dashboard, select the plus icon (+) to expand the Patient Demographics. Verify that the Patient is Opted In for the mode for the message that is being sent. Patients ...
Appointment/Recall Reminder Sets
This is a Premium Add-On feature. Contact your Account Manager for more information. Before creating the Appointment Reminder Set or a Recall Set, create the basic Reminder Texts, Emails, and/or Voice Message Templates. Automate Appointment and ...
Workflow for Appointment and Recall Reminders
Patient Outreach Interactive Flow Chart Contact your Account Manager for information on getting started. Set up System Settings. Create some Basic Message Templates. Create at least one message for each delivery method that you are using. Text ...
Appointment/Recall Reminders - Undelivered
Appointment Reminders - Undelivered The Appointment Reminders - Undelivered panel provides an overview of all Reminders that were not delivered. Scheduling > Appointment Reminders - Undelivered Hover over the Error Status to view the Error Message. ...