Appointment/Recall Reminders
Message Templates for Appointment Reminders, Response, and Recall
This is a Premium Add-On feature. Contact your Account Manager for more information. Message Templates for Appointment Reminders, Recall, and Statement Balance Notifications are built in the Patient Outreach module. Patient Outreach is located in the ...
Add Appointment/Recall Reminder Sets
This is a Premium Add-On feature. Contact your Account Manager for more information. Before creating the Appointment Reminder Set, create the basic Reminder texts, emails, and/or voice message templates. Appointment and Recall Reminders can be sent ...
Appointment Reminder Troubleshooting
Reminders Did Not Deliver Check the expanded Patient Dashboard to verify the Opt In and Opt Out preferences. Patients that were registered before Appointment Reminders were enabled will not be Opted In automatically. Contact Support if Patients need ...
Appointment/Recall Reminders - Undelivered
Appointment Reminders - Undelivered The Appointment Reminders - Undelivered panel provides an overview of all Reminders that were not delivered. Scheduling > Appointment Reminders - Undelivered Hover over the Error Status to view the Error Message. ...
Appointment Reminder Setup Examples
Inclement Weather Announcement Ensure that this Reminder is deactivated after normal operating hours are resumed to prevent accidental messages from being sent. See Deactivate the Reminder below for more information. Reminder Set Add an Appointment ...