Wind River Lane Terminal Setup

Wind River Lane Terminal Setup

Wind River "Lane" Terminal Setup

These instructions will assist in connecting, powering, and registering Ingenico devices.

Setup for Lane 3000, 5000, and 7000 Devices

In the screenshot below, a Lane 7000 is shown, but the connections are the same for a Lane 3000 and a Lane 5000.

  1. Locate the Components:
  • Terminal
  • Ethernet Cable
  • Power Cable

 

  1. Connect the power cable to the Ethernet cable.


    


  1. Connect the Ethernet cable to the underside of the Terminal using the HDMI plug on the opposite end of the cable.

    

  1. The Terminal will look like this when connected:


  1. Before connecting the Device to the power outlet, connect the Ethernet cable to a switch or router.
  • If the power is connected first, the Terminal may need to be restarted to establish connectivity.

Once the device is connected and powered on successfully, it will display a serial number, registration status, and registration code.

  • If these do not display, proceed to the Remote Key Injection (RKI) section.


WiFi Setup for Lane 7000s only

  1. With the device turned on, press 2634F (F key is below the number 7) on the keypad.
  2. Select Tetra Admin.
  3. Select 4-Configure Wi-Fi
  4. Select 2-Scan Networks 
  5. Select your wireless Network after the scan is complete.
  6. Enter the Network password using the alphanumeric keypad.
  • You can toggle between letter/cases/numbers/symbols by selecting the options from the bottom of the screen.
  1. Press the green circle/enter key to complete this setup.
  2. When the confirmation message displays, press the green circle/enter key to confirm.
  3. Press the red X five times to return to the home screen.

Setup for Lane 2500 Devices

  1. Locate the Lane 2500 components:
  • Power Cable
  • Terminal
  1. Connect the power cord to the device and complete a full charge prior to use.
  • It is recommended to charge the battery overnight prior to first use. Subsequent charges will not 
  1. Turn on the device by holding down the green button.
  2. With the device turned on, press 264F4.
  3. Select Tetra Admin.
  4. Select Configure Wi-Fi.
  5. Select Scan Networks.
  6. Select your wireless Network after the scan is complete
  7. Enter the Network password using the alphanumeric keypad.
  • You can toggle between letter/cases/numbers/symbols by selecting the options from the bottom of the screen.
  1. Press the green circle/enter key to complete this setup.
  2. When the confirmation message displays, press the green circle/enter key to confirm.
  3. Press the red X until it returns to the home screen.


Remote Key Injection (RKI) Setup

If your device may come pre-set for a Remote Key Injection:

  • When the device is started, you will see a serial number, registration status, and code.

If your device was not pre-set, follow the steps below:

  1. From the home screen, press 2634F.
  2. Select TSA 0627.
  3. Select 5 - Prepare for RKI.
  4. Your device will restart.
  5. Displayed on the home screen will be the device serial number, registration status, and device code for your API integration.
  • The device code will be used after logging into the PM System.


 If you have any issues, reach out directly to your Wind River Relationship Manager for assistance.


Device Registration in the PM System

  1. In the PM System, select Admin from the Left Side Menu.
  2. Select Terminal Devices.

  1. Select the Add button.
  2. Enter a Device Nickname, such as, Terminal 1.
  3. Enter the Registration (Device) Code that is displayed on the Device.
  • Note: this code will reset every fifteen minutes.
  1. Select the Facility where the device will be used.
  2. Select the Register button to complete the Device registration.

    


 ****Important Notice for Users with multiple Tax IDs or Bank Accounts****


Multiple Tax IDs or Bank Accounts

If your Practice has multiple Tax IDs, you will need to choose the Facility in the Payments Reference Batch for the appropriate Devices to populate in the Device dropdown.


User Permissions

Check to make sure the correct User Permissions are given to all Front Desk Users and anyone else that needs to use or pair the Terminals.

  • Multiple Users can access and utilize the same Card Reader/Terminal.


Front Desk User Permissions

  • User Maintenance > select User > System Permissions > Credit Card Services
  • Select the Permissions you want for your Front Desk Users.

Admin Users

These are Users that may be doing the set up and pairing of the Terminals and may be using the Terminals.

  • User Maintenance > select User > System Permissions > Credit Card Services

  • User Maintenance > select User > System Permissions > Admin > Setup > Merchant Service Credentials




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