Validation Errors for Cases
Validation Errors:
Insurance Profile
The Insurance Profile on the Case (XXX) does not match the
Insurance Profile
on the Charge. If you get this Validation Error, change the Insurance on the
Add/Modify Charge
screen or the
Case
.
Change the Insurance on the Charge Screen
Edit the Insurance Profile on the Case
Validation Error:
At least one Authorized CPT® must be on the charge
-
This error indicates there is a CPT limitation on the the Authorization. This is a hard stop if none of the CPTs are on the Encounter.
Validation Error: The selected Authorization is not Effective for all Dates of Service on this Charge
-
The encounter can be saved as an Incomplete Charge or Tagged to work later, or you can close the Validation pop-up and choose another case or disconnect from the present case.
Validation Warning: No remaining Visits on this Authorization
-
You have the option to Save and Continue or close the pop-up.
Validation Warning: The Diagnosis Codes on this Charge do not match the Diagnosis Codes on the Case
The Diagnosis Codes on the Charge are different from the ones on the attached Case.
Options:
- To update the Diagnosis Codes on the Case to match the ones used on the Charge, select the Update the Case with the codes on this Charge checkbox.
- To leave the Diagnosis Codes as they are, select
Save and Continue. The Diagnosis Codes on the Case will remain the same, which does not affect the Claim Diagnosis Codes.
-
If you do not want to see the above Validation Warning, you can disable it:
-
Go to
Admin
>
System Settings
>
Charges
.
-
Change
IGNUPDCASE
- IGNORE THE DIAGNOSIS CHANGE ON THE CHARGE COMPARED TO THE CASE(L)
to
YES
.
CPT® copyright 2019 American Medical Association. All rights reserved.
Related Articles
Cases and Authorization Overview
Overview Cases hold information to use for a patient's episode of care, generally for multiple Encounters and Appointments. Common uses include Authorizations, Workers Compensation, Hospitalizations, OB, DME, Accidents, and Pre-certifications which ...Notifications Panel
The Notification panel is found on the Statements Management Dashboard. All Notifications link: Manage Errors link: Breakdown of Statuses with Total for each Status to open and the percentage. Select the Total number link to view the Statements in ...Claims Batch Uploading Errors
If you are manually uploading your Claims batch without using the Job Scheduler, these are the warnings you might see. ERROR - DONE WITH WARNINGS This message indicates there are one or more Encounters with Local Edit Errors that will not be sent in ...Validation Warning on Charges
Validation Warning: You are about to save a Charge with Self Pay responsibility The Validation Warning pop-up is informational only. In this case, you are confirming to save a Charge without Insurance. If you agree, select the Save & Continue button. ...Add a Case and Authorization/Referral
User Permissions to access Cases Cases can be added in multiple places in the System. Select this link: Cases and Authorization Overview. Case Panel Type: Choose from the dropdown or add your own by choosing Manage (See below for adding Case Types). ...