Statement Batch Overview

Statement Batch Overview


Statement Processing

  • Statement files are processed after 1:00 PM Eastern.
  • Any Statement files received after this time will be processed the following workday.
  • Statement Files are NOT processed over the weekend.
  • Statement Batch Dashboard Details:
  • Created Date: Time-stamped when the Statements are initially run/batched.
  • Uploading: when the Upload Statement Batch process began.
  • Accepted: When the Statement Department received the file.
  • Mailed: Confirmation that the Statement Batch has been processed. This confirmation is usually sent back overnight and uploaded to the PM System where the Statement Batch is marked as Mailed.
  • The Dunning Message count is updated after the file is uploaded and is marked as Mailed OR a printed file is marked as Mailed.


There are times that you may see Mailed more than once. This occurs when there are errors in the Statement Batch, and a second or third mailing took place after the errors were corrected.



Files should not be uploaded on Friday since the Statement Batch will not be processed until Monday at the earliest. If Monday is a holiday, it will be processed on Tuesday or after depending on the holiday backlog. If the Statement Batches are uploaded in the morning Eastern Time on Monday through Thursday, the Statements will be mailed the next day.
​

Statement Department: Etactics Output Solutions Contact Information



    • Related Articles

    • Delete a Statement Batch

      Deletion of a Statement Batch can only be deleted by a User with Admin permissions or one who has been given the permission by a Site Admin. If you cannot review the Statement Batch within the day, delete the batch so it may be rebatched with the ...

    • Statements/Invoices Overview

      Statements/Invoices Overview Statement and Invoice Profiles must be set up before Statements can be sent. Statements and Invoices must be set up separately. Both require Proofs to be approved. Statement Profiles Setup Setup for Invoice Billing System ...

    • Mailed Status of a Statement Batch

      Was the Statement Batch Mailed? Statements > History Mailed: Indicates the Statement/Invoices Batch has been processed and mailed. When was the Statement Batch Mailed? Select the Batch Number link on the Statement Batch History screen. The date and ...

    • Statement Test Batch and Proof

      Test Batches must be done by your Implementation Manager or Support. Before your Statement Go-Live, a Statement Test Batch must be created and uploaded to the Statement Department. A Statement Test Batch should be created for each Statement Profile ...

    • Statement History/View Patient Statements & Notifications

      Statement/Invoice History Panel on the Guarantor Dashboard Statements > History > Guarantor number > Statements/Notification History Panel OR Patient Dashboard > Select the Guarantor's Name > Statement/Notification History A list of all Statements ...