Statement Batch Overview

Statement Batch Overview


Statement Processing

  • Statement files are processed after 1:00 PM Eastern.
  • Any Statement files received after this time will be processed the following workday.
  • Statement Files are NOT processed over the weekend.
  • Statement Batch Dashboard Details:
  • Created Date: Time-stamped when the Statements are initially run/batched.
  • Uploading: when the Upload Statement Batch process began.
  • Accepted: When the Statement Department received the file.
  • Mailed: Confirmation that the Statement Batch has been processed. This confirmation is usually sent back overnight and uploaded to the PM System where the Statement Batch is marked as Mailed.
  • The Dunning Message count is updated after the file is uploaded and is marked as Mailed OR a printed file is marked as Mailed.


There are times that you may see Mailed more than once. This occurs when there are errors in the Statement Batch, and a second or third mailing took place after the errors were corrected.



Files should not be uploaded on Friday since the Statement Batch will not be processed until Monday at the earliest. If Monday is a holiday, it will be processed on Tuesday or after depending on the holiday backlog. If the Statement Batches are uploaded in the morning Eastern Time on Monday through Thursday, the Statements will be mailed the next day.
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Statement Department: Etactics Output Solutions Contact Information



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