Statement Balance Logic

Statement Balance Logic

Guarantor Balance = The sum of all Encounter Patient Balances who are under the same Guarantor.

Statement Balance Logic

Statement Balance Logic

  • If the Guarantor Balance is less than the Escrow Balance, a Statement will not be generated.

  • If the Guarantor Balance (combination of all Patients' Balances under this Guarantor) is less than the Minimum Balance setting, a Statement will not be generated.

    • The Patient Balance will always take precedence at the Guarantor level.

  • If the Guarantor Balance is equal to or more than the Minimum Balance setting, a Statement will be generated.

  • When the System Setting is chosen for Patient and Insurance Balances, both Balances will show on the Statement, but only if there is a Guarantor Balance that meets the minimum Balance requirement. (Admin > System Settings > Statements > STMBAL - Type Balances on the Statement > Patient and Insurance)

    • This Setting works in conjunction with HASINSBAL

      • Hold Statement if any Charge line has an Insurance Balance.

      • Hold Non-Employer Only: Encounters with a balance out to Insurance will not be included on Patient statements, but Employer invoices will be sent.

Example 1:

  • Parent 1 is the Guarantor of Child 1 and Child 2

  • Minimum Statement Balance is $5.00.

    • Child 1 has an Encounter Patient Balance of $1.00 and an Insurance Balance of $150.00.

    • Child 2 has an Encounter Patient Balance of $2.00 and no Insurance Balance which was on the last Statement.

  • A Statement will not generate because the combined Guarantor Patient Balance of Child 1 and Child 2 is $3.00, and the minimum Statement Balance is $5.00.

Example 2:

  • Patient is their own Guarantor.

  • Minimum Statement Balance Setting is $10.00.

    • Encounter 1 has a Patient Balance of $5.00.

    • Encounter 2 has a Patient Balance of $4.99 and an Insurance Balance of $450.00.

  • A Statement will not generate because the combined Guarantor Encounter Balance of Encounter 1 and Encounter 2 is $9.99, and the minimum Statement Balance setting is $10.00.

Example 3:

  • The Patient is their own Guarantor

  • System Settings: Patient and Insurance Balance has been chosen for STMTBAL, and Send has been chosen for the HASINSBAL System Setting.

  • Minimum Statement Balance Setting is $10.00.

    • Encounter 1 has a Patient Balance of $5.00.

    • Encounter 2 has a Patient Balance of $5.00 and an Insurance Balance of $450.00.

  • A Statement will generate because the combined Guarantor Encounter Balance of Encounter 1 and Encounter 2 is $10.00, and the minimum Statement Balance setting is $10.00.

    • The following will be shown on the Statement.

      • Encounter 1 Balance of $5.00.

      • Encounter 2 Balance of $5.00.

      • The Insurance Balance of $450.00.


    • Related Articles

    • Old PM Patient Balances: Balance Forward

      Most groups have Patient balances to bring forward from their old system. The benefits of moving the balances are reducing time spent in two systems and the ability to send just one Statement to each Guarantor. The balance should be written off in ...
    • Place a Statement on Hold

      There are times when you might want to put a Statement on Hold for one or more Encounters or never to send a Statement to a specific Patient/Guarantor. There are several ways that you can prevent a Statement from creating: Encounter Dashboard: Use a ...
    • Statement Batch Overview

      Statement Processing Statement files are processed after 1:00 PM Eastern. Any Statement files received after this time will be processed the following workday. Statement Files are NOT processed over the weekend. Statement Batch Dashboard Details: ...
    • Statement Test Batch and Proof

      Test Batches must be done by your Implementation Manager or Support. Before your Statement Go-Live, a Statement Test Batch must be created and uploaded to the Statement Department. A Statement Test Batch should be created for each Statement Profile ...
    • Statements/Invoices Overview

      Statement and Invoice Profiles must be set up before Statements can be sent. Statements and Invoices must be set up separately. Both require Proofs to be approved. Statement Profiles Setup Setup for Invoice Billing System Setting for Invoices ...