A Denial is a Claim that the Payer has adjudicated but is denying Payment on one or more Charges on the Claim.
A Rejection is a Claim that did not enter the Payer's Adjudication System.
Claims that are being sent as Corrected/Replacement Claims should be marked to Rebill at the top of the Modify Charge screen.
This changes the Claim Status to change to Ready for Submission/Resubmission.
Designation of Corrected Claim and Delayed Reason Code can be sent on an ANSI (Electronic Claim).
Remember, If you have not received a denial on an ERA Remit or on a Paper EOB, do not use Replacement.
For Medicare: See Send Replacement Claim as Original
If you choose Replacement in the Claim dropdown or if you have the Insurance marked as Send Replacement Claim as Original, CORRECTED CLAIM, will auto-populate on the Claim in ANSI Loop 2300, NTE Segment.
The ICN number pulls from the most recent ERA payment, or can be manually added.
The Corrected Claim Note is added to the NTE segment in Loop 2300.
There are some Payers, such as Medicare, that do not accept Replacement (7).
Some payers do NOT accept ANSI-designated Replacement Claims and/or Delayed Reason Codes, others require them, contact individual Payers for their requirements. For example, Medicare never accepts Replacement.
If you want to enter a manual Note, it will take precedence over the auto-populated note and will show on the Claim.
This action will set the Claims Status to Ready for Submission/Resubmission.
If Replacement is not selected on the Modify Charge screen, Corrected Claim can be added to the HCFA manually by entering it in the HCFA fields.
Note: This ONLY affects HCFAs, there is no Box 19 for electronic Claims. Data entered on the Extra HCFA Information screen will override what would otherwise print
To display Corrected Claim at the Procedure Level in ANSI Loop 2400 NTE Segment, or on the HCFA Box 24 above the Procedure:
Most Payers do not accept this as a means to Void a previously submitted Claim.
Check with the Payer before using Void on the Claim.
If the Payer accepts Voided Claims: