Schedule Setup and Build Overview

Schedule Setup and Build Overview

Schedule Setup and Build

Scheduling Setup is the backbone of your calendar. The setup drives the options you have when making an Appointment and the column options that can be displayed.

Schedule System Settings

Before building your Schedule, define the start and end times for your practice in System Settings.

  • If you have Providers that start and end their day at different times, set this for the earliest time and latest time.

  1. Use Military time.

Schedule Setup from the Schedule Dashboard

  • Click Schedule on the left Sidebar menu.

  • Choose Schedule Setup.



Schedule Setup from the Calendar

  1. Open the Calendar using one of the methods shown below.


  1. Click the Settings tab from the Calendar.

  2. Under Action, click Schedule Setup.



Tabs on the Scheduling Setup Screen

  • Types: Appointment Types that will be used for making appointments, such as, Office Visit, New Patient, Follow-up, etc.

  • Resources: These are columns that will be displayed on the Calendar, such as Providers, Rooms, Equipment, Labs, etc.

  • Slots: These are the Appointment Slots that will define each slot on the Calendar and the Appointment Types that can be scheduled there. You may have a simple schedule with a generic Appointment slot where any Appointment Type can be scheduled, or you may have a schedule that is more complex where you have slots that only specific Appointment Types can be scheduled. The slot setup also determines how many appointments can be scheduled in any particular slot.

  • Statuses: There are predefined Statuses that cannot be changed. However, you have the option to create additional Statuses or a custom border color around a Status to quickly identify it on the Calendar.

  • Build: Builds define what, when, and where appointments can be scheduled using the Slots per Resource and Facility. Use the popout  icon on the Build tab to move the Build process to a full screen experience, which can be helpful when working on a larger Build.

  • Rules: Create Scheduling Rules to ensure optimal patient flow by controlling the maximum appointments allowed for AM, PM or Day, required interval between appointments, control how far in advance an appointment can/should be scheduled, etc.



    • Related Articles

    • Schedule Builds

      Schedule Builds The Schedule Builds are the backbone of your Calendar. Builds can be created for each Resource & Facility. Builds define what, when, and where Appointments can be scheduled. If the Calendar is not formatted by using the Builds, some ...
    • Statements/Invoices Overview

      Statements/Invoices Overview Statement and Invoice Profiles must be set up before Statements can be sent. Statements and Invoices must be set up separately. Both require Proofs to be approved. Statement Profiles Setup Statement/Invoice Test Batch and ...
    • Schedule Build Splash Page

      Schedule Build Types Resources Slots Build Appointment Rules Types Resources Slots Statuses Build Rules Types Create an Appointment Type Add a Group Appointment Type Expire/Delete an Appointment Type Resources Add Resources to the Calendar after the ...
    • Calendar Navigation Overview

      Access the Calendar The Calendar can be accessed using one of the following methods. Enter "CAL" into the navigation box. Click the Calendar icon on the top-right menu. Click the Calendar button on the Home Dashboard. Click Scheduling on the left ...
    • Appointment Reminder & Response Setup

      This is a Premium Add-On Feature. Contact your Account Manager for more information. Appointment Reminders can be sent to your Patients by text, email, or voice. If you want the Patients to reply, text message reminders can be set up to support ...