Rejection: Etactics Cannot Print Claims without the Full Payer Address

Rejection: Etactics Cannot Print Claims without the Full Payer Address

Reason for Rejection

If you send primary claims to our clearinghouse to print, the Insurances Library must contain a full address.

 

To fix this rejection:

  1. Select Libraries on the left Dashboard menu.

  2. Select Insurances to go to the Insurances Library.

  3. Select the Insurance ID for this Encounter.

      

  1. Select Edit.

      

  1. Add the full payer address.

  2. Select Save [F2].

      

  1. On the Encounter Dashboard, change the Claim Status to Ready for Submission/Resubmission.