Receipts with Payments Posted in a Closed Period
If a Receipt was entered in error and cannot be deleted because the Payments were posted in a closed period, use the following process. This process removes the Payment from the current reporting period's A/R. You can use the Receipts Management report with the Include Disbursed Receipts option to review this action.
On the Encounter Dashboard, expand the Transactions by selecting the Plus
icon in the Balance panel.
Select the checkbox to the left of the Receipt number that is to be changed.
Select the Undo Posting button. This creates a new receipt.
From the Action dropdown list on the pop-up screen, select Modify.
In the Note field, enter a reason for the Undo.
Select Save [F2]. (If you receive a Validation Warning, select Save and Continue). A new Receipt will be created.
On the new Receipt Dashboard, select the Modify link.
In the Disbursed field, enter E or select E - Error Correction from the dropdown.
Select Save [F2].
Related Articles
Payments, Receipts, and Escrow Overview
Receipt vs. Payment information The System is an Encounter/Charge based Accounting System. Receipts and Payments are fundamentally different. The Receipt holds the details of the money received, who the Payer is, how much was deposited in the bank. A ...Period-End/Month-End Reports
***The closing process is optional but highly recommended.*** The Period Analysis Report runs the End-of-Month Reports and closes your financial periods. Closing locks the financial data for the period by preventing the use of the posting dates in ...Reverse an Encounter for Modification or Deletion
Reverse an Encounter to Delete or Modify Reversal Methods Reverse for Deletion reverses the Encounter by creating an equal but opposite Encounter that is not editable and is reported in the current accounting period. This action cannot be undone. ...Find Receipts with Escrow
Use the Receipt Management Report Select Reports on the left menu panel. In the Transactions Panel, select the Receipt Management button. Enter the Date Range or choose from the Date Span dropdown. Use any other applicable filters. Select Escrow ...Disbursed Receipts
Disbursed Receipts Disbursements On the Receipt, the Disbursed Field is available to flag items that do not belong in the System. It is to be used in scenarios where some or all of the Receipts are not to be posted. When Disbursing a Receipt, only ...