Pre-Collections/Collections FAQs

Pre-Collections/Collections FAQs

Billing

Do Encounters in Pre-Collections get billed?

Do Encounters in Pre-Collections get billed?

If the Guarantor meets the requirements to receive a Statement and has Encounters that are not in Pre-Collections, the Encounters that are in Pre-Collections will be included on the Statement.

  • This ensures that the Guarantor receives a notation of the entire balance owed.

    • Example: A Guarantor receives a Statement for $500 in April and does not make a Payment. At the end of the month, a $100 Encounter goes to Pre-Collections. The Statement in May will still reflect the $500 balance, even though $100 is in Pre-Collections.