Post PR (Patient Responsibility) Codes
Post a PR Transaction Code instead of a CO
In some cases, the balance from the Primary Insurance needs to go to the Secondary Insurance for payment consideration, but a Primary CO adjustment code will write off the balance.
Example:
The Primary Insurance adjudicated a CO123 which would write off the Balance.
On the Manage Electronic Remittance Item screen, select the Post Expert button.
In the Pop-up, select the CO Code that needs to be deleted.
Select the OK button.
In the Transaction Code field, enter a PR Transaction Code, such as PR2. You can also use the original Code number with the PR, such as PR123 if it is available.
Enter the Amount.
Select Save[F2].
PR Code posted in Error
If a PR Code was posted in Error, you cannot adjust it off using the Adjustment option on the Encounter Dashboard.
Post Expert must be used for the correction.
Use Post Expert to Correct a PR Code
On the Original Insurance Receipt screen, select the Post (Expert Mode) button.
Select the Encounter line item.
Transaction Code: Enter the PR code to delete, such as PR45.
Enter the negative of the original amount posted.
Ex: 25.00 is the original amount entered for the PR45.
Enter -25.00.
Select Save [F2].
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