Post PR (Patient Responsibility) Codes
Post a PR Transaction Code instead of a CO
In some cases, the balance from the Primary Insurance needs to go to the Secondary Insurance for payment consideration, but a Primary CO adjustment code will write off the balance.
Example:
The Primary Insurance adjudicated a CO123 which would write off the Balance.
On the Manage Electronic Remittance Item screen, select the Post Expert button.
In the Pop-up, select the CO Code that needs to be deleted.
Select the OK button.
In the Transaction Code field, enter a PR Transaction Code, such as PR2. You can also use the original Code number with the PR, such as PR123 if it is available.
Enter the Amount.
Select Save[F2].
PR Code posted in Error
If a PR Code was posted in Error, you cannot adjust it off using the Adjustment option on the Encounter Dashboard.
Use Post Expert to Correct a PR Code
On the Original Insurance Receipt screen, select the Post (Expert Mode) button.
Select the Encounter line item.
Transaction Code: Enter the PR code to delete, such as PR45.
Enter the negative of the original amount posted.
Select Save [F2].
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