Post an NSF for an Insurance Payment

Post an NSF for an Insurance Payment

Post an NSF for an Insurance Payment

If an Insurance Payment is returned due to Insufficient Funds, Takebacks will need to be done on each Patient on the Remit.

  1. Find the original Insurance Receipt and open it by selecting the Receipt number.

  1. Select the Post button.

  1. For each Patient, enter Patient ID or enter the Encounter number preceded by an e in the Patient field (e1234).

  2. Select the Takeback button.

  3. Select the box on the lines to be taken back.

  4. Select Save [F2].


When the Takebacks have been completed on all the Patients on the Remit, the original Receipt amount will be in Escrow. To Disburse the money so that it will not remain in Escrow, follow these steps:
  1. Select the Receipt number again.

  1. Select the Modify link.

  1. In the Disbursed field, enter NF.

    • If NF is not in the dropdown, select the Lookup Icon and select the Add button to add it.

  2. Select Save [F2].


    • Related Articles

    • Post Non-sufficient Funds (NSF) Overview

      When a check is returned due to insufficient funds (NSF), the NSF Transaction is processed against the original Receipt. If the bank charged a fee, this amount may be added to the Patient. The Patient Payment must be posted in full. There cannot be ...
    • Post an NSF for a Patient Payment

      Post an NSF for a Patient Payment On the Patient Dashboard, select Receipts. Select the returned receipt ID from the Receipt History panel. Select the Post NSF button. Returned Date: This is the date the check was returned as an NSF. Choose one of ...
    • Post an Insurance Payment Manually

      Before posting, add an Insurance Receipt for the full amount of the check. Manually Post a Primary Insurance Payment Using the Receipt that was created for this payment, select the Post button. Enter the Encounter number preceded by an e (e1234) and ...
    • Create and Post a Patient Receipt/Payment Manually

      Create a Patient Receipt Manually If the Copay was not entered during the Check-in/Check-out workflow, or if your Practice does not use the Calendar, there are several ways to create a Patient Receipt. Enter NR in the Navigation box (Go-Cuts) ...
    • Post a Pre-Payment

      This workflow is for groups who choose not to leave Receipts in Escrow for prepaid services. This process works well for paying providers before services are rendered. Create an Incomplete Charge On the Post Charge screen, select Self-Pay from the ...