Payer Rejection: A6 Rejected for Invalid Information; Claim Frequency Code

Payer Rejection: A6 Rejected for Invalid Information; Claim Frequency Code

PE: A6 Rejected for Invalid Information; Claim Frequency Code 

The Payer does not accept "Replacement" as the Frequency Code (usually Medicare).

  1. Resolution: Change the Frequency from Replacement to Original on the Modify Charge screen.
    1. Encounter Dashboard > Modify button > Claim dropdown (found at bottom of screen) > Original
    2. Learn More: Replacement Claim/Auto-Populate with Corrected Claim

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