Payer Rejected: A6 -A3-;Rejected;Missing or invalid information. Facility NPI should not be in Loop 2310D

Payer Rejected: A6 -A3-;Rejected;Missing or invalid information. Facility NPI should not be in Loop 2310D

PE: A6 -A3-;Rejected;Missing or invalid information. 

Note- At least one other status code is required to identify the missing or invalid information.;-ELEMENT NM109 IS USED. IT IS NOT EXPECTED TO BE USED WHEN IT HAS THE SAME VALUE AS ELEMENT NM109 IN LOOP 2010AA. SEGMENT NM1 IS DEFINED IN THE GUIDELINE AT POSITION 2500. INVALID DATA 1811070790-; [PE]

  • The Payer does not want the NPI in the Facility loop if it is the same as the Billing.

Resolution: Add following Insurance ID to the Insurance to remove NPI in the 2310D, Facility.

  • Payer specific

  • Type: FNPI (You may have to add it to the lookup)

  • ID: Enter the actual word, BLANK